Hot Tub Forum

Original => Hot Tub Forum => Topic started by: oog on August 24, 2005, 03:19:53 pm

Title: final decision time
Post by: oog on August 24, 2005, 03:19:53 pm
We can not thank everyone enough for the postings and information while we've gone through this process.  We've narrowed it to three and looking for your input.  

Choice 1:  Hot spot Mallorca.  $5650   Includes steps, cover, w/bar, ozone, delivery, We liked it but weren't nuts, felt pressured to sign in the water, and as we discussed the price nothing was included, which was disconcerting.  The store is established, the sales staff not going anywhere and we like that a lot.  

Choice 2:  Jacuzzi 335 $6200 all the bells and whistles included 10 year warranty on shell, the Mallorca had 5 and the store is a par 4 away.  Sales guy about 23, and we don't expect to see him again when school starts, we still have to wet test this, but very comfortable and love the coziness in a tub this size.  

Choice 3:  Coleman 107 $5350.  Best sales staff of the three, had to go to another store to wet test and liked him as much as we liked the staff we'd be buying from.  Very well established.  Loved the comfortability, adjustability, durability of this tub with a 7 year warranty.  Greatr massage.  Drawback is that dealer is a three hour drive but they guarantee a closer service dealer due to the distance.  Delivery not included with this, but getting other perks that easily make up for this, because of  the inconvienence.  

We are leaning strongly to Coleman.  The Jacuzzi isn't worth a grand more, and the comfort level with the staff and Coleman's assurance of closer service is fine.  

Is it worth locking in a price now or will they drop as the weather gets colder? We live in VA
 
That's about it, thanks.  

 
Title: Re: final decision time
Post by: Backpains on August 24, 2005, 03:24:54 pm
ogg!

Congrats on your three choices, between these three tubs I think your going to get a good tub no matter which one you decide. I'm not familiar with the Coleman 107 I have the 461...paid 5700 for it that was including a 100 dollar delivery charge. My dealer is 1 1/2 away from me and was my choice out of the 5 tubs I wet tested due to the fact that I was very comfortable with the dealer (can't say enough about Jim!  ;D ) and I loved the feel of the 461. Very good luck with your choice of tubs and I hope you'll be in spatopia very soon!
Title: Re: final decision time
Post by: Rayman on August 24, 2005, 04:49:37 pm
Quote
W Drawback is that dealer is a three hour drive but they guarantee a closer service dealer due to the distance.    


I would pick a closer dealer if all else is equal.  I have about 15 dealers within 20 minutes of me, just spoiled I guess, the dealer I bought from is just down the street walking distance.  Good luck in your search.

Ray
Title: Re: final decision time
Post by: LtDan on August 24, 2005, 05:40:59 pm
I really like my Jacuzzi, but the 6.2k price for a 335 seems high. I haven't had my 345 for a year and paid 5.8k. Didn't get the ozonator or led light (put in aftermarket) so I'm not sure what the difference would be.

Title: Re: final decision time
Post by: scott10367 on August 24, 2005, 05:49:57 pm
You can't go wrong with the Mallorca.  Anything made by HS is top notch and the fact that the dealership is close and established will guarantee you will have no problems with spa owenership.  I think the Jaccuzzi is a good spa but am a little less impressed by the quality of the Coleman's I run into.  Check with a few independent service techs in your area and ask them which brands have the least/most problems...it will help you clarify your decision.  Good luck!
Title: Re: final decision time
Post by: golferm on August 24, 2005, 06:52:03 pm
two thoughts here.....wet tested the Mallorca before I bought my J-345 (now I have the 355 but that's another story - loved the 345)

Mallorca is a great spa, but the jet pressure simply doesn't compare IMHO to the Jacuzzi, with the 2 pumps and diverters and air controls.  

With that said, if all you want is to soak in hot water with a few bubbles, get the Mallorca - very solid.  However, if you are interested in more therapy get the the Jacuzzi.

IMO...

Mark
Title: Re: final decision time
Post by: tootall on August 24, 2005, 08:16:57 pm
Just wet test wet test and wet test and then make your choice off that and you won't fail on get  whats best for you.
Title: Re: final decision time
Post by: Backpains on August 25, 2005, 11:28:30 am
Quote
You can't go wrong with the Mallorca.  Anything made by HS is top notch and the fact that the dealership is close and established will guarantee you will have no problems with spa owenership.  I think the Jaccuzzi is a good spa but am a little less impressed by the quality of the Coleman's I run into.  Check with a few independent service techs in your area and ask them which brands have the least/most problems...it will help you clarify your decision.  Good luck!


Ok scott..I'll bite...What is wrong with Coleman's quality!?
Title: Re: final decision time
Post by: Spatech_tuo on August 25, 2005, 11:38:09 am
Quote
Check with a few independent service techs in your area and ask them which brands have the least/most problems...it will help you clarify your decision.  Good luck!


Good idea.

Also, I would also get in writing whether there will be any type of trip charge for warranty work from the dealer who is not local. Having a dealer 3 hrs away would make me feel uneasy but I'm not saying it would be a deal breaker necessarily.
Title: Re: final decision time
Post by: wetnwildspafun on August 25, 2005, 11:41:33 am
I cant see prices dropping as the weather gets cooler. On the contrary, Ive seen prices INCREASE on these items. You might find them lowering the price a bit for an 05 model if the 06's are due in and they need to make room. Most dealers from what Ive been told dont see new year models till late winter, early spring.

If YOU think its a good deal, and YOU are comfortable with the price, and YOU like the spa, then get it.
Title: Re: final decision time
Post by: Rayman on August 25, 2005, 11:43:44 am
Quote

Good idea.

Also, I would also get in writing whether there will be any type of trip charge for warranty work from the dealer who is not local. Having a dealer 3 hrs away would make me feel uneasy but I'm not saying it would be a deal breaker necessarily.


It would be a deal breaker for me, I did have problems with my purchase and I would have hated doing what i had to do from 3 hours away.  Even the best tubs will have problems that are minor if you are 20-30 minutes away, but they will major if you have to go there or visaversa.

Ray
Title: Re: final decision time
Post by: scott10367 on August 25, 2005, 11:52:05 am
Quote

Ok scott..I'll bite...What is wrong with Coleman's quality!?


I can only speak from my local experience regarding Coleman.  The local area actually has two dealers who are both on the shady side and don't take care of their customers...so we end up working on some of them.  I have seen an unusually high number of heater/pump problems.  I am also not thrilled with their covers.  They do not always exactlly match the spa.  Nothing personal though! :-)  If you are having no problems then it was the perfect spa for you!

Title: Re: final decision time
Post by: Bill_Stevenson on August 25, 2005, 12:43:28 pm
3 hours away is too far.  Find a spa you like that is supported by a reputable, local dealer.  When I first started looking at spas, I was interested in Emerald, but their nearest dealer is in Ft Meyers, FL, and I live in West Palm Beach.  probably 2 plus hours away.  The Emerald people told me not to buy their spa because in their opinion the dealer could not properly support the product from that distance.  I am still impressed by their honesty and integrity.  You should follow their advice.  Besides, you have two pretty good options.

Regards,

Bill
Title: Re: final decision time
Post by: orlandoguy on August 25, 2005, 02:02:59 pm
oog,

I have the j335 and love it.  I chose it over the 345 because of the lounger, and have found that although I don't use it as much as I thought I would, it is nice to have.

The main thing for me is I love the jets, especially the therapy seat and the open seating rather than the really molded seats in other models made it easy to chose.

If I had to do it again, I probably would have tested an Artesian in Melborne.
Title: Re: final decision time
Post by: Backpains on August 25, 2005, 02:36:07 pm
Quote

I can only speak from my local experience regarding Coleman.  The local area actually has two dealers who are both on the shady side and don't take care of their customers...so we end up working on some of them.  I have seen an unusually high number of heater/pump problems.  I am also not thrilled with their covers.  They do not always exactlly match the spa.  Nothing personal though! :-)  If you are having no problems then it was the perfect spa for you!




I've not had a problem with the tub or my dealer. I did have a crack in the plastic peice on the control panel and my dealer replaced it with no problem so I've not had a problem with any of the parts or my dealer. I think truly that if your happy with your dealer your going to be happy with your tub.
Title: Re: final decision time
Post by: HotTubMan on August 25, 2005, 08:01:38 pm
Quote

I can only speak from my local experience regarding Coleman.  The local area actually has two dealers who are both on the shady side and don't take care of their customers...so we end up working on some of them.  I have seen an unusually high number of heater/pump problems.  I am also not thrilled with their covers.  They do not always exactlly match the spa.  Nothing personal though! :-)  If you are having no problems then it was the perfect spa for you!


I would suggest that your observations are more a reflection of the local dealers than the manufacturer. If dealer A sells brand X and fixes all of there issues, you wouldn't see or hear about it.
Title: Re: final decision time
Post by: oog on August 25, 2005, 09:00:24 pm
kLet me clarify:  the closest Coleman dealer is 3 hours away, but company policy is to set us up with a service dealer within 50 miles.   will this be the same or will we just get blown off whenever there's a problem.  

(can guess the answer) :-/
Title: Re: final decision time
Post by: Kyle on August 26, 2005, 12:12:39 am
10 year warranty on shell is a joke.  If you actually READ it you'll see it's a 10 year against water loss through the fiberglass backing to the acrylic.  Guess what?  It CANNOT in a MILLION years leak there without the shell surface being damaged first.  IT's a game to get a high number in your face so you'll remember it.  Many companies mislead with this statement.  YOu might as well cover it for lifetime because it will not and cannot happen.
Title: Re: final decision time
Post by: Rayman on August 26, 2005, 11:53:17 am
Quote


I've not had a problem with the tub or my dealer. I did have a crack in the plastic peice on the control panel and my dealer replaced it with no problem so I've not had a problem with any of the parts or my dealer. I think truly that if your happy with your dealer your going to be happy with your tub.


OOG is a newbie so you should let him know how long you have had your tub problem free, because of your status on this board with the amount of posts you have it looks like you have had a tub for many years.  I do not wish you any troubles but to make a statement like that without quantifying the the time you have had the tub is misleading.  To have a tub problem free for 10 years is great, to have one problem free for 4 months is expected.

Ray
Title: Re: final decision time
Post by: Backpains on August 26, 2005, 01:46:50 pm
Quote

OOG is a newbie so you should let him know how long you have had your tub problem free, because of your status on this board with the amount of posts you have it looks like you have had a tub for many years.  I do not wish you any troubles but to make a statement like that without quantifying the the time you have had the tub is misleading.  To have a tub problem free for 10 years is great, to have one problem free for 4 months is expected.

Ray



Ray:

Gee did you wake up on the wrong side of the bed???? Sooooory that I didn't STATE how long I've had my tub!! I'm not TRYING to MISLEAD anyone to the fact that if your going to make a statement about Coleman product failing to pass any tests with in the limits of parts and when they fail then that to me is a digratory statement over the entire Coleman Brand! I've had my tub 2 months today and I couldn't be happier! Would I buy another tub from K2 Spas in Billings MT?? YES....Do I really give a rats pattotie what others think of the Coleman brand of Spas? HELL NO!
Title: Re: final decision time
Post by: Rayman on August 26, 2005, 02:28:17 pm
Quote


Ray:

Gee did you wake up on the wrong side of the bed???? Sooooory that I didn't STATE how long I've had my tub!! I'm not TRYING to MISLEAD anyone to the fact that if your going to make a statement about Coleman product failing to pass any tests with in the limits of parts and when they fail then that to me is a digratory statement over the entire Coleman Brand! I've had my tub 2 months today and I couldn't be happier! Would I buy another tub from K2 Spas in Billings MT?? YES....Do I really give a rats pattotie what others think of the Coleman brand of Spas? HELL NO!


I don't mean to offend Backpains but I remember when I first joined the board I looked at how may posts the person had and what there status on the board was to see how much stock to put into their answer.  Any newbie joining would think you were an expert with your status and post qty, when in reality you are just 2 months further along than them.

This is just an opinion and it is a fact based opinion without emotion unlike your outburst.  Once again sorry for offending you.

Ray
Title: Re: final decision time
Post by: spahappy on August 26, 2005, 03:12:24 pm
OK why isn't it proper for Backpains to gush over her new Coleman spa, but it's OK for someone else to clasify Coleman as a inferior brand due to his personal feelings with the local dealers in his area.  ???

OOG,
Go with the spa and dealer you feel the best with. The Coleman 107 if a fine spa, backed up with a good warranty.
Title: Re: final decision time
Post by: drewstar on August 26, 2005, 03:15:36 pm
Quote
OK why isn't it proper for Backpains to gush over her new Coleman spa, but it's OK for someone else to clasify Coleman as a inferior brand due to his personal feelings with the local dealers in his area.  ???

I think it's fine for her to "gush".   I also see Rayman's point. It's valid.


Friday: we need to chill out.  8)

Title: Re: final decision time
Post by: Backpains on August 26, 2005, 05:31:38 pm
Quote
I think it's fine for her to "gush".   I also see Rayman's point. It's valid.


Friday: we need to chill out.  8)



Your right Drew it's Friday..and I have exactly 0 patience today. I am sorry Ray for my "outburst" I've been fighting with my Neurosurgeon all day and I'm tired of the pain I am in and I'm tired of everyone telling me that I am "milking" my pain or over exgaerating my pain. I'm just sick and tired of being sick and tired. If you all want to fight argue or Discuss how "Inferior" Coleman tubs are by all means be my guest...I'm done beating this dead horse..I know I got a superior product no matter what anyone says!

And that folks...is All I have to say!
Title: Re: final decision time
Post by: HotTubMan on August 26, 2005, 06:21:13 pm
Rayman;

With all due respect, I do beleive that Backpains is just as qualified to make these statements as you are to encourage folks to buy Beachcomber like you did in this thread:
Quote


The step sits ontop of the spapack and screw into the side of the tub, it is as sealed as any other tub out there.  No tub is sealed tight.  The spapack has a floor to it as well so the pump and heater are not sitting on the ground, under the step is also where you drain it.  I meant to comment about the step in my last post regarding it's height, they do sell a smaller add on step but we felt it was not necessary.  We have 3 kids, 12, 10 and 7 and no problems getting in and out.  

Ray



If fact, in this thread you stated that the Beachcomber tub, once the screws are tightened, seals the equipment as well as any other tub.

How, as a owner of two Beachcombers in one summer, can you make such a statement? Have you owned other tubs?

You made this statement, with 150 posts and critisize Backpains for making her statement that she has had no troubles as being misleading somehow.

:-/
Title: Re: final decision time
Post by: Backpains on August 26, 2005, 06:56:14 pm
Yeah...how could my statement be misleading Just because I have tons and tons of posts doesn't make me an expert nor does it make me stupid either. I didn't know that we were suppose to indicate how long we've had our tubs when repliying to a message. After looking back at several threads...and talking to a few on this board I now know that many people on this board don't like nor have any thing good to say about the Coleman line of hot tubs.

Believe me I do NOT buy "inferior" tubs nor to I look lightly on spending $5700.00 on a hot tub that I would not endorse or have in my possession know as a "POS". That kind of money isn't exactly easy to come by, my husband doesn't make as much as alot of people in his field in other parts of the country. One of the set backs from living in a state that boasts having the Least Population is the fact that the wage is very low (I think we rank 49th out of the 50). So Buying a hot tub by no means was a purchase that me nor my spouse took lightly. I don't own anything that is junk!

But..in the future if you wnat me to post...or somehow let the newbies know that I have owned my tub for 2 months or whatever it happens to be then, ok whatever!

P.S. That was NOT an outburst...if you want to see an outburst..just keep harping on me!
Title: Re: final decision time
Post by: Rayman on August 27, 2005, 09:57:31 am
Settle down all, Backpains statement was she has never had a problem with her Coleman.  All I am asking is to Quantify the statement, such as "in the 2 months I have owned my coleman I have had zero problems" not "I've not had a problem with the tub or my dealer.  This is the only problem I had with the post.  HTM you mention my post and I did quantify it with"I have had 2 tubs this summer and...".  I try nad answer posts to what I know, If that staement was made by a "backyard" spa dealer who has been in business 2 months and made a statement to the effect of "since we have been in business we have had no quality issues or customer complaints"  you guys would be all over it.  I am just trying to protect  future "newbies", but no one asked me to, so for that I apologize.  Backpains I always read your posts, I think your hilarious.

Ray
Title: Re: final decision time
Post by: HotTubMan on August 27, 2005, 10:08:07 am
You may have quantified the amount of time you owned the spa, I just wonder how you can qualify your statement "The step sits ontop of the spapack and screw into the side of the tub, it is as sealed as any other tub out there."

I just wonder if you owned other spas or are just repeating what the Brampton guys told you.
Title: Re: final decision time
Post by: Rayman on August 27, 2005, 10:17:52 am
Quote
Rayman;

With all due respect, I do beleive that Backpains is just as qualified to make these statements as you are to encourage folks to buy Beachcomber like you did in this thread:
 


If fact, in this thread you stated that the Beachcomber tub, once the screws are tightened, seals the equipment as well as any other tub.

How, as a owner of two Beachcombers in one summer, can you make such a statement? Have you owned other tubs?

You made this statement, with 150 posts and critisize Backpains for making her statement that she has had no troubles as being misleading somehow.

 :-/


HTM, I have stated all facts.  I have stated my experience and gave examples.  I did not gush or push the brand.  By the way I have no problem with "gushing" over any brand purchased.  I have read alot of posts on this site and most poster's will quantify statements when it comes to having no problems.

Reread my original post and let me know where I bash anyone.

"OOG is a newbie so you should let him know how long you have had your tub problem free, because of your status on this board with the amount of posts you have it looks like you have had a tub for many years.  I do not wish you any troubles but to make a statement like that without quantifying the the time you have had the tub is misleading.  To have a tub problem free for 10 years is great, to have one problem free for 4 months is expected"
Title: Re: final decision time
Post by: Backpains on August 27, 2005, 12:35:44 pm
Ok..ogg...I've owned my Coleman 461 for exactly 2 months, 1 day, 38 minutes. It's a very good hot tub you wouldn't go wrong buying one.

P.S. There is everyone happy?
Title: Re: final decision time
Post by: tootall on August 29, 2005, 10:54:15 am
You know I have come to see that Buying a hot tub is just like buying a car or truck. Fords are ok I have owned a few in my time. But IMHO I will own a chevy over a ford any day. Why? because it's my choice and what I like. Nothing more nothing less. Just like my choice over Marquis Vs Sundance. Sundance lost out wet tested both and I liked the Marquis more. Just a personel choice. I feel that what ever Spa a person buys Just make sure you wet test. Feel good with the dealer. An by all means buy a name brand spa. Nothing from the internet.