Hot Tub Forum
Original => Hot Tub Forum => Topic started by: Info_overload on June 29, 2005, 04:03:17 pm
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Just got a call from the Master dealer and gave me some pricing that I would like to run by you.... I just took a look at the spas last night and I don't have much info on any pricing. Wet test scheduled for this weekend but want to go prepared!
LS750 - LED light option, steps, cover, lifter and delivery for $7535.
LS2X - Stereo, LED light option, steps, cover, lifter and delivery for $7495.
LS2X - No extra options, steps, cover, lifter and delivery for $6795.
Decent Deal???
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Let me know what you think of the neck/shoulder jets. We wanted an 800, but they only had a 700 on the floor. The dealer said he would call us when the 800 came in, he was expecting one in 2 weeks. Never heard from him. At that time, the neck jets were a pulsating type that looked real good.
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We did a dry test last night in the LS2X and it was unbelivable how comfortable it was! We went in to test the Jacuzzi and wound up scheduling a test for the Master!
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BTW - The dealer says that they are having the best sale that they have ever had and won't budge off of those prices....
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Hm, that sort of talk makes me (personally) suspicious and wary. Anyone that says 'best ever sale' or who starts talking like a used car salesperson makes me want to find another dealer.
Unless someone has another explanation (like they got an extra truckload by mistake and 'have' to sell these extra spas....).
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It's a moving sale.... They're actually moving to another location a few miles from their current store...
And yep - I checked that out too! They have two addtional locations that are within an hours drive!
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Ah, that's more like it. A *real* reason. :)
Definitely better to sell them than to truck them and perhaps wear/tear them more...
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Hm, that sort of talk makes me (personally) suspicious and wary. Anyone that says 'best ever sale' or who starts talking like a used car salesperson makes me want to find another dealer.
Unless someone has another explanation (like they got an extra truckload by mistake and 'have' to sell these extra spas....).
Why would it be so hard to believe that someone is posting prices and actually saying that is it and it is fact the best price they have offered ....on the one hand so many say this is what they want and than when it happens you say they are like a used car saleman ....does that mean you want to see a price posted and than say now whats the real deal .....or do you want here is the real price now we can focus on finding the right spa for you....
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No, what I don't want is to walk into a store and hear things like 'this is the best price ever' and/or 'this sale is the best one ever'. Most times that's pure BS and classic pressure talk to get people to sign on the dotted line today. Because when you hear 'best ever' you think (rightly or wrongly) that there's a time element involved, and you gotta make a decision *now*.
I expect to make several or more visits before signing a deal in order to know that I have the right spa and the right dealer, and ones that talk high-pressure closing talk without good cause (like here: special sale because they are moving and would rather cut a deal than transport the spas) are not who I want to deal with.
BTW, *I* have not said I want a fixed price arrangement, because how do you prove that that that is so for everyone? If it was so, and all the spas this dealer sold were like a carton of milk, fine, but based on what I've seen, I've not seen many like this.
And, I *have* said: I don't care that much about a few hundred dollars. I want to have a relationship with the dealer where he and I aren't trying to battle for the last $100 at sale time but to have us both happy with the sale so when I call for service he will be happy to respond.
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BTW - The dealer says that they are having the best sale that they have ever had and won't budge off of those prices....
I cant remember what I paid for my LSX W/lights I think around 8400?? I would have to look back and I'm to lazy right now :( .
That does sound like a good price.
Ps........My dealer called me yesterday and the LSX is on the truck from Indy ;D ;D ;D...............next week BABY!!!!!!!!!!!!!!!! sorry I could not resist ;)
pss I came this[] close to buying the ls2x but called the dealer back and had her change the order to the LSX...................reason variety of seating 8) 8) 8)
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And, I *have* said: I don't care that much about a few hundred dollars. I want to have a relationship with the dealer where he and I aren't trying to battle for the last $100 at sale time but to have us both happy with the sale so when I call for service he will be happy to respond.
And rightly so, it is a two way street and we all want to be happy.
But, what I think mendo was eluding to was the "mind process" of what we sellers are in the "eyes" of the consumer. I think if you re-read it and put it in perspective from the sellers point, it does appear to be offensive, but certainly understandable.
If it was a really good lie that was believable, it would be ok. I have some buyers that have taken 2 years before they bought. Nothing is going to happen until the buyer is ready, sometimes it is the sales persons job to try to make the sale happen, that is simply a closing technique and many buyers respond to it. Some do, some don't, so what, next. It is all about how you come across. ;D
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I put a deposit on a 2005 LS750 earlier this year, with light, cover and steps it was 7995 (no lifter!). I passed, losing my $1,000 deposit because of the dealer (90%), and a few scary postings from customers who had increases in their monthly eletric bill of $100 a month (10%). My husband loved the neck jets, we both loved the foot jets and the lights. Didn't love the dealer. Had no way to track down another dealer . Sounds like you're getting a great price...
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No, what I don't want is to walk into a store and hear things like 'this is the best price ever' and/or 'this sale is the best one ever'. Most times that's pure BS and classic pressure talk to get people to sign on the dotted line today. Because when you hear 'best ever' you think (rightly or wrongly) that there's a time element involved, and you gotta make a decision *now*.
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So do " Most" and " Always" mean the same thing .....the reality is there are times when for many different reasons you can in fact offer a price that is only for a limited time and YES it does mean it has an end date ....Would you feel better to hear about this very attractive price and than wait two weeks come in and find out that it is no longer available .....Would not than you wonder why was I not told that is good though this time period only .... The simple truth is that there are promotions that have a start date and an end date and it is not always " sales BS " .....
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Oh, I agree. But how are *we* supposed to know what's a real best recently sale and what's a banner that's been on the wall for months? [J_McD, understood, see below...]
The problem most spa purchasers have is that we are in the same place most car purchasers are or worse: we do this once every 5-10 years, and they do it every day.
So, if I make a comment about used car sales techniques, I hope I can be forgiven. :)
I'd like the spa dealer to be like the Saturn dealers (were supposed to be? I dunno...). Good profit built in to the price, no unending haggling, and win-win, with no problems when it comes to service.
As for the 'best sale ever', you gotta understand any 'best' sort of words do tend to ping the BS radar. :)
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Now, if the best ever sale, was good only today, then I run.
Oh, I talked to my friend with the 1050, and he thinks his electric went up $30-40 per month.
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Those are good prices. Dealer Im sure is taking a small loss, but it evens out if he doesnt have to move the tubs out and then into the new store.
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Thanks for all of the great input! The info regarding the electric cost is also much appreciated.
I'll let you all know the verdict after the wet test this weekend!!! : )
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I put a deposit on a 2005 LS750 earlier this year, with light, cover and steps it was 7995 (no lifter!). I passed, losing my $1,000 deposit because of the dealer (90%), and a few scary postings from customers who had increases in their monthly eletric bill of $100 a month (10%). My husband loved the neck jets, we both loved the foot jets and the lights. Didn't love the dealer. Had no way to track down another dealer . Sounds like you're getting a great price...
You forfieted a $1000 deposit? You better get a damn efficent tub to recoup that $1000.
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Thanks for all of the great input! Sounds like these are a pretty good deal! The info regarding the electric cost is also much appreciated and I will investigate that further.
I'll let you all know the verdict after the wet test this weekend!!! I'm tired of looking and ready to soak! : )
Still in the running are:
Sundance Altamar
Vita Essence
Dynasty Camelot 4000
Master Spa (LS2X/LSX or LS700/LS750)
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You forfieted a $1000 deposit? You better get a damn efficent tub to recoup that $1000.
Thats what I thought! I have NEVER heard that before, the most was about $60 increase in the dead of winter! In the NE.! $100 a month it must be a piece of #%^$# or that was just a poor guess.
Gary
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the electrical usage wouldn't have kept me from buying it - I was scared of throwing more good money away if I bought the spa. The day I went to order the tub (at the time I put down the deposit I hadn't decided whether to get the 700 or 750), the dealer was closed, no sign on the door, no answer on the phones, and an real estate available sign on the lot. I had not heard from thsi dealer since I put the deposit down at a H&G show with show salesman. This dealer was formerly trade show only and was opening a retail location in place of one who'd gone out of business. The BBB had 55 complaints in the last 3 years, with 36 in the last 12 months. (They also would only deliver the spa, not show how to maintain & operate after it was filled).When I found the 800 # off the internet - they said they were opening a new location in another month. I wanted no part of this, and was told that my deposit was on a special order and couldn't get the refund. I found this confusing since I had not ordered the tub yet - but maybe you dealers can explain it. I made up the difference by buying a floor model at HS - kept my overall budget about the same. My new dealer has been in business 25 years, and has been great at every step of the process. I sleep better at night now, but it was an expensive lesson.
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the electrical usage wouldn't have kept me from buying it - I was scared of throwing more good money away if I bought the spa. The day I went to order the tub (at the time I put down the deposit I hadn't decided whether to get the 700 or 750), the dealer was closed, no sign on the door, no answer on the phones, and an real estate available sign on the lot. I had not heard from thsi dealer since I put the deposit down at a H&G show with show salesman. This dealer was formerly trade show only and was opening a retail location in place of one who'd gone out of business. The BBB had 55 complaints in the last 3 years, with 36 in the last 12 months. (They also would only deliver the spa, not show how to maintain & operate after it was filled).When I found the 800 # off the internet - they said they were opening a new location in another month. I wanted no part of this, and was told that my deposit was on a special order and couldn't get the refund. I found this confusing since I had not ordered the tub yet - but maybe you dealers can explain it. I made up the difference by buying a floor model at HS - kept my overall budget about the same. My new dealer has been in business 25 years, and has been great at every step of the process. I sleep better at night now, but it was an expensive lesson.
I don't know about you, but $1000? I'd pursue this in small claims court.
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When I placed my 10% deposit, I asked if this was refundable and was told "100% up to the day of delivery" It was a floor model, but my dealer said if someone orders a tub and cancels he will sell it to somoene else.
Here in Ohio, we have a 3 day cooling off period where a 100% refund is the law. Do other states have that?
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When I placed my 10% deposit, I asked if this was refundable and was told "100% up to the day of delivery" It was a floor model, but my dealer said if someone orders a tub and cancels he will sell it to somoene else.
Here in Ohio, we have a 3 day cooling off period where a 100% refund is the law. Do other states have that?
Some states are 3 day right of recision, and others have 7. It also depends on where the purchase was made: Home show, or fair, or showroom. At least that is what my accountant tells me, but can you ever trust a dirty accountant. ;D
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The law in Ohio is, 3day right of rensincion if the product was sold to you off site from the selling dealers place of business. Most dealers offer refunds if you change your mind. Ohio Pools in Canton Ohio will refund the full price up to 30 days AFTER installation if you are not satisfied for ANY reason. The Mansfield HS dealer (cant think of the dealer name right now) will offer a full refund minus 10% for a restock fee and for expense to pick it up from your house if you change your mind within 30 days. Those dealers said that it is very rare that a customer returns a spa but it does happen once in a while. Not sure what they do with it after it is returned.???
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That’s what I thought! I have NEVER heard that before, the most was about $60 increase in the dead of winter! In the NE.! $100 a month it must be a piece of #%^$# or that was just a poor guess.
Gary
Gary,
I tested an LS700 with a meter provided by the utility company for 4 months and you'de be surprised! It came close to $100 in the last month and it wasn't even the coldest time of year. Granted, the spa was on a second story deck, had no protection, in a high wind area and was used at least an hour per day.
We got the cost down by moving it to ground level on a concrete pad, adding more insulation and reducing the filter cycles but it is still running over $40 on average. I even shared this info with Master back when I was a dealer...
That series has great jet performance but can be pricey to operate in some areas!
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That’s what I thought! I have NEVER heard that before, the most was about $60 increase in the dead of winter! In the NE.! $100 a month it must be a piece of #%^$# or that was just a poor guess.
GaryGary,
I tested an LS700 with a meter provided by the utility company for 4 months and you'de be surprised! It came close to $100 in the last month and it wasn't even the coldest time of year. Granted, the spa was on a second story deck, had no protection, in a high wind area and was used at least an hour per day.
We got the cost down by moving it to ground level on a concrete pad, adding more insulation and reducing the filter cycles but it is still running over $40 on average. I even shared this info with Master back when I was a dealer...
That series has great jet performance but can be pricey to operate in some areas!
WOW thats quite a drop for just moving it. What part of the country? Gary