Hot Tub Forum

Original => Hot Tub Forum => Topic started by: KC-SWO on November 09, 2004, 08:48:10 am

Title: A complaint about my BC750
Post by: KC-SWO on November 09, 2004, 08:48:10 am
Well, on Oct 17, my wife and I proudly took delivery of our Beachcomber 750.  To say that we enjoyed it would be an understatement.

But I now have a complaint:

When 100 gallons of liquid propane explodes beside a beachcomber hot tub, it doesn't hold out that well.

I'd expect something that I paid that much money for to hold up better!!  ;)

I'd attach pictures but I don't have access to my own computer.

I had a fire at my house on Nov 5.
The deck was on fire, the BBQ exploded, and knocked the main propane line (we heat with LP) off the house as well, dumping almost 100 gallons onto the deck/house.

My tub is now mostly burnt and melted.  A sad sight really.

My wife and I were not home at the time.  No one was hurt.  My dogs were the only animals in the house and they got out OK.  The volunteer firemen that responded deserve a huge thanks.  A few minutes more and the whole house would have been gone.  As it stands, the house was saved, with only smoke damage to most rooms.

As you can maybe tell, my wife and I are in good spirits, with no one hurt, and nothing of sentimental value lost, this is just a thorn in our side for a while.

So the wait for our hottub begins again.
Title: Re: A complaint about my BC750
Post by: Brewman on November 09, 2004, 08:54:00 am
The important thing is that you are safe.  Stuff can be replaced, people can't.
On the bright side, you're getting a new spa!
Keep the faith.
Brewman
Title: Re: A complaint about my BC750
Post by: Lori on November 09, 2004, 09:11:34 am
I am glad to hear that all beings, human and canine, are safe and well!

Firemen (and women) do a wonderful service for our communities!  Glad they saved the house!

So, the dreadful wait begins anew!   :'(

As Brewman said, at least you are getting a new tub!  Are you going with another Beachcomber?   ;D  Maybe you should look at my brand, you know it is better!  ;)

(Sorry, couldn't resist!)  Good luck!

Title: Re: A complaint about my BC750
Post by: spahappy on November 09, 2004, 09:45:53 am
Thank God you're all O.K. I hope your wait isn't too long..Good luck with the clean up and insurance company.

If you lived here I'd let you use my spa.

BTW I sent you a pm.


Spahappy
Title: Re: A complaint about my BC750
Post by: Steve on November 09, 2004, 10:42:56 am
I'm glad everyone is safe.

As for the tub, it's the main reason I left Beachcomber. They just don't stand up to massive explosions. We had a tornado here a number of years ago and some Beachcomber owners had their tubs damaged by this breeze. Sheeeesh... ::)

Steve
Title: Re: A complaint about my BC750
Post by: wmccall on November 09, 2004, 10:44:10 am
I've alway loved volunteer fire departments.  I grew up in Wesleyville PA, which had a volunteer force. Whenever the alarm went off, we raced on our stingray bicycles to get to the firehouse, watch everyone roll out. They always put the address on the board for latecomers so we would rush over to see the disaster. I did see alot of good work over the years, neighbors in your small town are definitely motivated to respond quickly and well as the next time it could be them.

Good luck with the insurance, sure hope it isn't Liberty Mutual.!
Title: Re: A complaint about my BC750
Post by: KC-SWO on November 09, 2004, 11:37:17 am
Thanks for the concern.

Our insurance company is State Farm.
So far they have been really good.
Cleanup is well underway.
Title: Re: A complaint about my BC750
Post by: Chas on November 09, 2004, 11:51:18 am
So glad God protected you and your animals. It was well said, "stuff can be replaced, people can't." Really glad you're still here to post about it.

Now - let's talk end of the season floor-model clearance sale. I'm thinking a Grandee or Vista might fill the void in your life left by that 750....  ;)
Title: Re: A complaint about my BC750
Post by: ZzTop on November 09, 2004, 01:15:09 pm
I am so glad to hear that you, your family and pets are ok.

Next time order the Beachcomber fire proof model.

Hope restoration and replacement go well for you.

Regards, Zz
Title: Re: A complaint about my BC750
Post by: salesdvl on November 09, 2004, 01:30:44 pm
glad all are safe.  we had a store fire a few yrs back and had like 3 spas got melted that were next to where the fire broke out.  It's a weird site to see a shell and plastic cabinet all goobed together.
Title: Re: A complaint about my BC750
Post by: Zoo on November 09, 2004, 06:01:10 pm
Hi KC-SWO,

 Glad to hear that you family is safe and that your house will be good again. Sad to hear of the death of your Beachcomber however :( Maybe an Artic with the aluminum skirting would have held up better (just joking). Good luck getting your place back in order and getting a new spa!

                Zoo
Title: Re: A complaint about my BC750
Post by: KC-SWO on November 10, 2004, 08:49:18 am
Thanks for the good wishes.

It will be interesting to see the insurance adjusters reaction to a quote for a fully loaded BC750.  That ain't no $3000 Home Depot special.
Title: Re: A complaint about my BC750
Post by: Mendocino101 on November 12, 2004, 12:51:32 am
Good to hear everyone is safe including the dogs....about your Beachcomber...I have read on other forums where this is a common problem...they simply have no structural strengh...Saddam used to soak in one but was not at all happy with how it held up to the US military and has plans to contact everyones friend in Colorado.....as he holds a patten on one the does perform under the most stressful of condtions....Phoenix builds it to his most stringent of specs.. that he and some of his "engineering Buddy's "from the local Jr high put together in wood shop.....
Title: Re: A complaint about my BC750
Post by: Cgar on November 12, 2004, 02:12:58 pm
The hot tub sales vultures are circling...   :D

Seriously though, I'm glad to hear that you and your family are fine KC!  Here's hoping that your insurance settlement comes through quickly and generously.  Oh, and by the way, have you considered a D1, Artesian, or Coleman spa?   ;D
Title: Re: A complaint about my BC750
Post by: Steve on November 12, 2004, 03:11:55 pm
You guys are incredible...The poor guy just lost his spa in a heartbreaking set of circumstances and all you can think about is talking him into a different replacement spa? ???

You should all be ashamed of yourselves... :-/

You should all read this (http://www.hydropoolhottubs.com)

Steve





;D
Title: Re: A complaint about my BC750
Post by: Zoo on November 14, 2004, 08:57:31 pm
Steve,

 You crack me up!

         Zoo
Title: Re: A complaint about my BC750
Post by: KC-SWO on November 18, 2004, 11:00:27 am
Thanks for the laugh guys.

Although we had if for so short a time, we were very happy with our BC, and the dealer we got it from.  I can't see us changing tubs.

A new BC750 will be on the way soon I hope.

I was surprised, my insurance company didn't seem to flinch at the tub prices they got for quotes.
Title: Re: A complaint about my BC750
Post by: Russ on November 18, 2004, 11:06:33 am
unless I missed it, what caused the fire?
Title: Re: A complaint about my BC750
Post by: Steve on November 18, 2004, 11:46:14 am
Read the very first post.
Title: Re: A complaint about my BC750
Post by: Russ on November 18, 2004, 12:07:17 pm
I did... and here it is.

"The deck was on fire, the BBQ exploded, and knocked the main propane line (we heat with LP) off the house as well, dumping almost 100 gallons onto the deck/house. "

So, what set the deck on fire? When the BBQ exploded? Or did the deck being on fire cause the BBQ to explode?

Title: Re: A complaint about my BC750
Post by: KC-SWO on November 18, 2004, 12:41:07 pm
Deck was on fire THEN CAUSED the BBQ to explode.
They do not know what started the deck fire.
It is even more odd that the deck was wet that morning from rain the night before.

The fire started at the opposite end of the deck as the tub.  There is no electrical there.

The fire inspector wanted to blame the tub wiring.
But the first person on the scene was a volunteer fireman who was driving by, and called it in.  He says there was no fire on that whole section of deck until the BBQ tank blew.

Then the inspector said he had no clue.

Title: Re: A complaint about my BC750
Post by: newtotubbing on November 18, 2004, 12:56:40 pm
That is so strange.  

Spontaneous combustion?

Lightning?

Jonathan
Title: Re: A complaint about my BC750
Post by: Spatech_tuo on November 18, 2004, 01:00:56 pm
Maybe the culptrit is a jealous owner who has a broken down H@^#N spa. Good thing no one was hurt and all that was damaged is replaceable.
Title: Re: A complaint about my BC750
Post by: Chas on November 18, 2004, 01:05:29 pm
I'm sure it will drive you nuts: trying to figure out what started the fire. Let us know if you find out.
Title: Re: A complaint about my BC750
Post by: KC-SWO on November 19, 2004, 08:48:33 am
I've pretty much given up on ever finding out.
In some ways that bothers me, on the other hand, with relatively minor losses, I don't really care.
Title: Re: A complaint about my BC750
Post by: wmccall on November 19, 2004, 04:16:06 pm
Quote
.
But the first person on the scene was a volunteer fireman who was driving by, and called it in.  He says there was no fire on that whole section of deck until the BBQ tank blew.


What a blessing this guy came by on a couple of senses. A, faster respone and less damage, and if the inspector had managed to blame the wiring, perhaps the insurance agency would have went after the Electrician.
Title: Re: A complaint about my BC750
Post by: keesterdog on November 23, 2004, 02:15:10 pm
when i was a child my aunt's house burned down.  she lived with another aunt of mine who was killed in the fire.  as it turned out,  the volunteer fireman who was the one to call in the fire, actually started the fire.
Title: Re: A complaint about my BC750
Post by: wmccall on November 23, 2004, 02:28:19 pm
Quote
 as it turned out,  the volunteer fireman who was the one to call in the fire, actually started the fire.


While 99.9% of volunteer fireman are probably honorable wonderful people, I think some potential firebugs are drawn to the excitement.  My sister's first husband was a mortician, we learned after they were married he had a record for starting fires as a volunteer.  As far as I know today, it was a coincidence that after she married him somebody wrote in to Dear Abby (true story) saying that her new husband was a mortician and he insisted shey lay in a bath tub of icewater before coming to bed.   Ok, any other occupations to bash?  I'm an IT Manager  ;D
Title: Re: A complaint about my BC750
Post by: Chas on November 27, 2004, 12:53:09 am
Quote
Ok, any other occupations to bash?  I'm an IT Manager  ;D
Well, I can't think of one to bash - at least not that would be funny - but I can think of a great job I know about:

I read about the guys who operate the big flying tankers. The ones who refuel aircraft at altitude..

The guy who operates the boom lays in a prone position looking out a little window in the very back of the plane. He described his job this way,
" Two officers drive me to work, and once I get there all I have to do is to lay down and pass gas all day."


;)