Hot Tub Forum
Original => Hot Tub Forum => Topic started by: vanbar6 on November 03, 2004, 10:14:59 pm
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Hi all. This is my first post here although I have been reading for a while in order to gain knowledge before my first spa purchase.
Ideally, I would like a Sundance Optima; however, the dealer insists on $8000 before tax and options. They will provide delivery, steps cover and lifter for that price.
I would like to be lower than that after researching what others have paid. The problem I am having negotiating is due to Sundance's territory sales policy.
Does anyone know a way around their "policy"? I could drive and pick it up if I had to.
My only other option is to go with another brand. I have some back up models which are quite sufficient. One is a D1 which is even more expensive but at this point I am tempted to buy the higher priced D1 just so Sundance (who is not willing to bargain at all) doesn't get my business. I also like the master spa and have a choice picked in their line.
Any recommendations? I really would prefer the Optima but I don't like the mini monopoly Sundance has going! I can purchase immediately, in cash if necessary, but the dealer is stuck on that price.
BTW, I am located in NJ. If you would prefer to email me directly that is fine.
Thanks,
Barb
vanbar6@comcast.net
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Hi Vanbar6,
I don't believe that there is a sales territory for any spa dealer from the manufacturer.
That said, I believe that a delaer will have a dealer agreement with the spa manufacturer which will normally state the following, "Any spa that you sell you must do 2 things, deliver it and service it under the terms of the warranty." If a customer moves to a new city, the selling dealer is no longer responsible for warranty service.
With the above stipulations, dealers usually stay within a reasonble area in which they can effectively deliver & service their customers.
Hope that this helps. Which D-1 are you considering?
Is there a Marquis dealer near you?
Rocket ;D
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The Chairman is the D1 I'm considering. It is quite suitable and the dealer seems fine.
I am about to check around for another Marquis dealer. We went to one yesterday in PA and the sales guy was worse than stereotypical used car salesman you've ever seen on TV! Here's a sample...
Barb: I'd like the LED lights also.
Salesman: I'll have to call my boss on that one! Let's see, cover, lifter, steps, chemicals and LED for free? (proceeds to call "boss" in front of me) I can't believe he went for it! It must be your lucky day! (he actually said that).
All that and he wanted 7600 for an Everyday 636.
Maybe I'm just too cheap :-)
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Chairman is a great choice. I was soaking in one last night. When you divert full power of pump 1 to the corner with the Neck-Flex jet......ooooooh that feels some good.
HTM
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Sorry you had that experience with the Marquis dealer. As a Marquis dealer, I'd kick that guy out with the trash and send him to the used car dealership.
The Chairman is great tub. D-1 is a good, quality spa.
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The Chairman is an awesome spa. I used to carry D-1.
If their is an Artesian dealer near you I would suggest that brand as well. Very similar to Sundance in looks but has more jets and an extra jet pump.
good luck & test soak. ;)
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You have some excelent choices on the table for you to choose from. Do these dealers have the models in stock in the shell and cabinetry of your choice??? that has a lot to do with the pricing. Dealers are more likely to wiggle on price if you are looking at a model they have in stock versus a model they will have to special order, especially if it's during a slower time of year for that dealer.
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You know, I have found, after having my tub for a year, that the minimal price differences I was fretting over really weren't that big of a deal. I paid more than others on this board for my Vanguard, but I figured, if it gives me the kind of hot water therapy I want, then what is a few more bucks in the long run?
If you like the Optima, buy it.
Just my $.02.
Good luck!
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Vanbar6,
Since you said your looking in NJ are you by chance looking in the Trenton area?
As far as dealers are concerned my local Sundance/Marquis dealer didn't have any Marquis on the floor and actually didn't have anything nice to say about them.
As far as D1 dealers there's one in PA and there's one in Jackson right off of 295 (think it's called Seasonal World), it's not listed on the D1 site - I just happened to call and found out.
If you would like to look at Artesian (I would suggest you do!) go to Simply Spas on Route 9 in Manalapan. They are GREAT, family run business, knowlegeable and nice people too! Tell them Vinny sent you - I told them I would talk them up and I am!
Good Luck!
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You know, I have found, after having my tub for a year, that the minimal price differences I was fretting over really weren't that big of a deal. Â I paid more than others on this board for my Vanguard, but I figured, if it gives me the kind of hot water therapy I want, then what is a few more bucks in the long run?
If you like the Optima, buy it.
Just my $.02.
Good luck!
Well said (as usual!), Lori. Â
Like you, I probably paid more for my spa (Optima in our case) than the lowest prices others paid. Â It's been 18 months, we are very happy with the spa, and I don't even think about what I paid. Â
Find a spa you like, make the best deal you can, and get soaking!
Brewman
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Barb,
You are in EXACTLY the same position I was in when I was about to buy my tub. Contrary to what you read in previous posts, Sundance DOES have a territorial policy--whether Sundance dealers admit it or not, I experienced it. I tried my best to buy a Cameo from my local Sundance dealer for a reasonable price (BTW, I would have sealed the deal for $8000 with steps, lifter, ozone, LED light, delivery, setup but his bottom line was $8300 with NO options--a difference of about $800-$900 after options) but he knew I couldn't get it elsewhere and actually belittled me for trying to buy at what I felt was a reasonable price. I approached the 2 next closest Sundance dealers about a purchase but they refused to quote me once they found where I live--which they asked up front.
As I had wet tested a Master Spas LSX and liked it immensely, I contacted the closest MS dealer (200 miles away) and we struck a deal on an LSX for the $8 grand I had budgeted with the options listed above. I have "thanked" the local Sundance dealer many times as the LSX has been perfect since delivery on 7/11/04. Plus, my wife and I feel the therapy is superior (we both wet tested the Cameo). Read my review on the LSX here at the Reviews section.
I'm sure there will be addititonal threads rebutting this but please understand, I am accurately presenting the facts surrounding my experience and I am truthfully adding my own opinions about the tubs mentioned. Would I buy a Cameo/Optima today for $8000? Absolutely--but not for close to $9000.
8)
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Barb,
I would recommend you to find every dealer in New Jersey. Â I will doubt you will find one dealer under $8,000. Â I have no idea why in New Jersey the prices tend to be higher than other parts of the country, but I can also name at least 3 New Jersey dealers, off the top of my head, that have prices higher than the one you were quoted. Â I think, $8,000 is extremely reasonable.
By the way, if you do go to the dealers in New Jersey many will deliver out of their area. Â You just need to find the right one. Â I am not a New Jersey dealer. Â
Chris H
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I bought my Sundance from a local dealer. Â A friend of mine who lives in the next town over bought his from a dealer two hours away. Â The only issue is he gets service from the dealer he purchased from which most likely includes a travel charge.
8000 does not sound like a bad price for an Optima. Â Some have paid less, but I think you will find most have paid more. Â Everybody's situation is different.
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I also live in NJ just outside Philadelphia. I don't want to throw more mud in the water but have you been to the HotSpring dealer in Moorestown. Very friendly people and I think you will be able to get a lot for $8000. I actually bought my HS at the Niagara dealer on Rt 73 in Berlin. Soon after I bought mine, they stopped carrying HS but this new dealer in Moorestown is even closer to me and has been very helpful with any thing I have needed.
I looked at pretty much every dealer in the Southern/Central Jersey area so if you have any questions let me know. I believe the Niagara dealer I dealt with now sells just Master. I also visited a Vita dealer, Catalina dealer, CalSpa dealer, PDC dealer, D1 dealer(is the D1 dealer you are referring to the Rec Warehouse in Mt Holly??), two Sundance dealers and some more I can't remember right now. Let me know if I can be of any assistance.
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I'm in NW NJ and I for one enjoy shopping around for price and do it with most everything. Especially for a purchase as large as a spa.
When I was shopping the local Caldera dealer gave me a price but said he could do much better when I decided on his product. As a result I never went back.
I ended up buying a HS from a dealer in NY (about 30 minutes) since he was 10% lower than my local delaer and my local dealer wouldn't budge.
I wouldn't buy if I was forced to use a particular dealer, just on principal.
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Hello again! All this feedback is great. Thanks! Now answers to some of your questions:
Poolboy34: No the dealer I am speaking of (All Seasons in Williamstown) did not have it in stock (in any color) at any of their locations but then again they didn't have any Cameos in stock either and that would have been an option.
Lori: I have taken your approach on many other purchases. I just can't bring myself to on this one. The reason is that I have done all my own research and not even bothered the dealer for the most part (2 trips to the dealer I mentioned although I have been to other Sundance dealers). On the second trip I was ready to buy. The price I would settle on was not out of line; even offered cash to save them $ on the credit card transaction fee. At least they could split the savings with me. I am with TonyP on this one; it is the principal. I would, however, purchase from them even now if they made a small effort to show me that they WANT my business. If I don't get a call by the time I purchase another brand, oh well.
Vinny: I will try the dealer for Artesian you mentioned. As you see from above, it was not a Trenton dealer.
Windsurfdog: I like the LSX but I keep find posts about terrible electric costs. Do you have any feedback you can offer?
Perk1: I haven't checked Hot spring (yet). The D1 dealers I went to are Van Brill and a new one in Burlington (can't remember the name right now). Both were decent as far as their sales tactics but since I thought I was getting the Sundance, I didn't bother TRULY negotiating.
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Vinny: Â I will try the dealer for Artesian you mentioned. Â As you see from above, it was not a Trenton dealer. Â
Hey.... I suggested Artesian YESTERDAY. It's a good thing I'm secure and not thin skinned or sensitive. I might get my fellings hurt that Vinny gets a mention and not me. I might. If I wasnt secure. Vinny. Who does he think he is anyway? Taking MY glory. :'(
;D ;D ;D ;D
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Windsurfdog: Â I like the LSX but I keep find posts about terrible electric costs. Â Do you have any feedback you can offer?
Barb,
As I mentioned, I've only had mine in service since July. During that time, I've had a construction project ongoing as well. I haven't gotten enough data to accurately project my monthly kwh usage--I don't think anything less than a full year will give an accurate assessment. What I do know is that the increase so far seems to be very reasonable--in the $20-$40 range--and worth every penny. Also consider I use the tub very frequently though my heater demand has been very low (I'm in N. Florida). I'll know more this winter.
And do give salesdvl some attention.....he's such a nice guy and we wouldn't want him to feel unloved...... ;)
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Vanbar6,
Cool. I understand principle. Where I live, I would have had no choice. Any other dealers carrying the top brands were too far away for them to service me properly.
Good luck!
I didn't want to suggest it, but since Perk1 already did, HotSpring would be a good one to look at it, while you are in the process! I love my Vanguard! Would not trade it for anything!!!
;D
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Similiar problem with optima, went with jacuzzi's J 365 for $6200. Optima is better but not $1800 better!
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Go back and search for the thread titled "Monopoly" which is the discussion of when I ran into Sundance territory selling.
The manufacturer may not have anything on th ebooks about it but I was informally told that and dealer consistently selling into another dealer's territory would lose their ability to sell Sundance. Maybe it was just the dealer trying to seal the sale. Maybe not.
-Ed
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Barb,
Look at HotSpring.
I think you'll like what they have to offer, and if you have any questions, by all means let me know.
Good hunting!!
Chas
;)
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Salesdvl,
I was following your sales lead but there's a know fact that people ALWAYS listen to the service tech and since I'm a service tech (OK, not in the hot tub industry) I got the mention. We're the people who show up and fix the "crap" that's broken that the sales person said would never break. People love us!!! Of course being Italian with a name like Vinny nobody questions anything anyway.
I hope this helps with your feelings.
And please take this as the joke it is meant to be!!!!
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I think if you want to pick the tub up yourself, you should be able to buy where you want. I would think that it would be against the law not to sell to you. Can they just say no? ??? Maybe you have a relative who lives in their area & use their address. ;) I know they do that all the time here in Pa. , we are so close to the De. line & people want to save on tax. I know we do it, on all our major purchases we drive into De. & pick it up. I have sat in an Optima & it is awesome!! Good luck !!
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Yes, I think they can just say no.
Not that anyone would.
I don't think it's against the law to not sell someone something. I've seen plenty of those "We reserve the right to refuse service......." signs hanging around.
Brewman
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Some dealers will turn down a sale..
A sundance dealer near me said "no". Specifically, they quoted me a price on an optima that was something like $800-$1000 less (if I remember correctly). Just about to set up a wet test, then after 20 minutes on the phone asked "where do you live?" and I told them and suddenly it was "oh, wait. You are in so and so's sales area, we can't help you". Nothin I could say or do changed their mind. She did the whole "check with my boss thing" calle dme back about an hour later and told me their prices were similar to the other guys prices and he adds more, and is closer, and maybe I can get a used tub from him or something.
Of course, that gave me more time to shop, I found the grandee, and it no longer was an issue for me. 8)
-Ed
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I am not a dealer, nor am I a salesman. I am only a CPA, who barely manages to market his own practice. I do own an optima, purchased in August 2004. I love it. Then again, I loved the HS too. In fact, in my opinion, any tub will work. Even if it does not fit you right. Even if it costs more to operate. Even if the color is not youir favorite. It is a simple economic matter of what you can or want to afford. Very simple in fact. My good friend with a home center cheapo model loves it. He and the spousal unit are in it all winter in the snow, enjoying wine and brewskie. For 4 years now. Little to no sizeable issues with it, luck perhaps, but a fact is a fact. He could throw it out every three years and buy a new one. But on to cost. Why are they more expensive in New Jersey? If you live here and don't know why, then you should sign up for an evening class on economics. Why does it cost more to have a nice dinner out in New York City than it does in a small, rural town? Right or wrong 8K for an unloaded optima is not a bad price. Then again, if you don't have 8K you can look further. And if I were a salesman, or a dealer, I would appreciate the manufacturer not opening stores up across the street from me. just my .03.
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Salesdvl,
I was following your sales lead but there's a know fact that people ALWAYS listen to the service tech and since I'm a service tech (OK, not in the hot tub industry) I got the mention. We're the people who show up and fix the "crap" that's broken that the sales person said would never break. People love us!!! Of course being Italian with a name like Vinny nobody questions anything anyway.
I hope this helps with your feelings.
And please take this as the joke it is meant to be!!!!
I have the same running joke with my service guys. I tell them that if I didnt sell it, it wouldnt break, and they wouldnt hav eanything to do all day.
Also, I spoke to my therapist and he suggested I not upset anyone named "Vinny" so I am OK .... Sir. :)
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Also as a CPA you know that you aren't just paying for the tub.
Dealers need to rent space, pay employees, pay for advertising etc... Sometimes big shops sell for less and make up in volume. Sometimes they cost more because the cost more to operate.
You are paying X for the tub and Y for the dealer. Some estimate that up to 33% or more of the price is dealer "profit". After paying bills, though, you wonder why we all don't become dealers and retire in luxury... ::)
Some dealers sell more than spas and that affects cost of spas, some dealers are more efficient, some have family that work for them at a steep discount, etc...
I got the distinct impression that the Sundance dealer near me was saying "I had a bad year and am trying to make up for it". He was consistently over $800-$1000 shopped against two (2) other sundance dealers. One wouldn't sell to me, the other would sell to me but was over 50 miles away and that made me nervous. Plus he specifically asked that I not tell people in my area that he sold to me.
So, by all means, understand that you buy a luxury item, and understand that in order to get good dealer support you need to help your dealer stay in business, but also understand that one of the reaosns prices in the same region can vary so much has to do with your dealer's efficiency and business sense.
If you pay more because your dealer offers more services, more employees, more technicians, etc.. then that is your choice, and probably not a bad one.
If you pay money because your dealer had a slow year and wants to get that new car, or because he also likes to stock and sell alot of other low-volume things like pool tables and poker tables and makes up for lack of sales by charging a little more on the top, that is your choice too.
But those choices are "what kind of dealer do you want to subsidize" not "what kind of value do I put on a hot tub".
Specific to cparlf's economics, no one is saying one dealer is in the middle of New York and the other in Montana. We are talking 2 dealers close by. And people familiar with economics do travel to get the same thing at a smaller cost because they caculate how much of a premium they are willing to pay (in their money and in their own time) to get something in high demand.
Some people travel to germany to pick up their BMW because it is cheaper to do that and bring it home than it is to pay for it here. When the new M3s came out the wait list was so long that there was a $10k *premium* over the price of the car to get one instead of waiting 5-6 months.
-Ed
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Salesdvl: I did not mention your name because I didn't want to ruin the surprise! I submitted your name for Knighthood! :)
Actually, I just missed your whole post somehow....but thank you too for your help!
Barb
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Salesdvl: Â I did not mention your name because I didn't want to ruin the surprise! Â I submitted your name for Knighthood! :)
Hey....waitaminute....let's don't get carried away....it's hard enough puttin' up with him without "Knighthood"....heck, the closest he's been to knighthood is walking thru da 'hood afta dark..... ;D
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Knighthood. Cool. I'm glad I took that "How to be a Swashbuckler" correspondence course.
And I didnt get you anything. :'(
Thanks.
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Knighthood. Â Cool. Â I'm glad I took that "How to be a Swashbuckler" correspondence course.
And I didnt get you anything. Â :'(
Thanks. Â
Hey! lets keep it clean... we don't want to hear about you buckling your swash....! ;D
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Hey! lets keep it clean... we don't want to hear about you buckling your swash....! ;D
gawd.......let's just hope that's all he buckles.....or unbuckles........ ;D
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gawd.......let's just hope that's all he buckles.....or unbuckles........ ;D
Yeah - I used to be a swashbuckler. Till the new tax went into effect.
Now I just sit and shiver me timbers.
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It might be too rude to get back on topic? I will be rude?
Other vendor's have territories and I have seen it displayed by calling out of town dealers and inquiring. Artesian and Master Spa have their dealers believing in the "dealer protection".
I think this is a valid reason for competition from the box stores, auction sites and the web distributors. You know if they can provide delivery and service that the local dealer thing is highly over rated. But I am not a dealer, you folks are.
Now and then a rebel will be bold and make a sale or at least quote a price without promising any type of local service and then the issue becomes instead of can a dealer refuse to sell to someone outside of his territory to can a local dealer refuse warranty service in his area? This is why who actually is legally responsible for the warranty is of great interest.
If the local dealer drags his feet on providing service, provides no service or presents extremely high service call rates, the manufacturer will usually hear about it. What will they do? Not sure.
I read where some dealers claim that service is a break even deal at best. Why are there some people in the service business only? They must make money.
If there is actually a cost factored into the sale price for local service, is this not like self insurance that the customer is paying for? If the warranty service is built into the price from the mfg I am then betting that you will stay in business as long as I think I have a warranty.
None of the dealers in my town have been in business as long as I have been in town and worked for the same company.
I see complaints about warranty service on all of the web boards about the major brands and the local dealers. See more of them than you see kudos? I know there are more satisfied customers than not but they don't write about it.
I remember the days when there were "Fair Trade" laws making it illegal for some one to sell a product at less than mfg set prices. Took a while for that to change and I predict that while not illegal the restrictions on sales based on where you live and the dealer lives will change due to competition if it is allowed.
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I read where some dealers claim that service is a break even deal at best. Why are there some people in the service business only? They must make money.
You made some good points, I just wanted to address this comment. The compnies that do service only do the warranty service so that they can get the after warranty work. The after warranty is where the money is made. Manufacturers pay between $40-60 per call. This is too inlcude all labour, administration and travel time. Some dealers choose to charge travel time to either break even or make a profit. There is no dealer markup on the parts (although i have suspected manufacturers of making a profit on these parts, but that is another story).
After warranty has expired the dealer or service compay can charge a more reasonable $60-100/hour for service (remember the 40-60 is per call not hour) and make a profit on the parts.
HTM
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It might be too rude to get back on topic? I will be rude?
Not at all........just don't tell the TERMINATOR and we'll promise to be good.....
ooooops.........doin' it again......... 8) (maybe the shades will provide adequate disguise........)
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Other vendor's have territories and I have seen it displayed by calling out of town dealers and inquiring. Artesian and Master Spa have their dealers believing in the "dealer protection".
I would have to take issue with the inclusion of Master Spa. I carried Master Spa for about 5 years and every year we would have customers that would come in and tell us that they saw MasterSpa at the county fair ( or some other kind of "show" ) and that the guy in the tent said that we could buy from him and just "go to the local dealer if you need help or service." And every time we would complain to Master Spa and they had the Oh well attitude.
BTW. Turns out that the territory rep for Master Spa also has stores and it was one of his stores from just over the state line that would come down and back door us.
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I would have to take issue with the inclusion of Master Spa. Â I carried Master Spa for about 5 years and every year we would have customers that would come in and tell us that they saw MasterSpa at the county fair ( or some other kind of "show" ) and that the guy in the tent said that we could buy from him and just "go to the local dealer if you need help or service." Â And every time we would complain to Master Spa and they had the Oh well attitude. Â
BTW. Â Turns out that the territory rep for Master Spa also has stores and it was one of his stores from just over the state line that would come down and back door us.
You just re-lived part of my nightmare!
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Not at all........just don't tell the TERMINATOR and we'll promise to be good.....
ooooops.........doin' it again......... 8) (maybe the shades will provide adequate disguise........)
Step away from the martini...... slowly and no one will get hurt. ;D
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This thread has some interesting points but I have some issues with what's being said.
First, if a dealer won't cross boundary lines into another dealer's area to sell a tub - Is that so bad? I think that that shows some kind of integrity on the dealer's part as long as it's not mandated by the company. Reading about warranty issues and who's responsible for the repair after the sale makes me think most dealers don't want to travel far to service a tub.
Second, any tub has competition no matter how good it is and you have to be willing to sacrifice something to get it! If a particular brand is what you want, then you'll have to pay the price or buy it's competition. Besides "fitting and feeling better" during a wet test any good brand of tub will be fine.
When you go into a showroom, YOU are in control of your money. Yes, tub "A" may be the 'ultimate' to you and maybe tub "B" is 'priced better' and not quite as nice to you as tub "A" - OK, here's your decision, what do you buy? It's your money go for 'ultimate' or 'better price', you got to live with your decision. If in this case the "ultimate" is the Sundance Optima - it's equivalent may be HS Grandee, D1 Chairman, Artesian Emerald, Beachcomber 750, Master LSX, ... as far as performance (and price) is concerned there are choices.
I think as consumers we have to stop bashing the dealers for their pricing as long as they price it fair - Not "tent sale" today and "new month sale" next week so that the consumer gets the tub at regular prices from the inflated non-sale prices they normally sell their product for. If you don't like the dealer or price - walk, if enough people walk, the dealer closes up - end of problem!
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I think as consumers we have to stop bashing the dealers for their pricing as long as they price it fair
I think that hits the nail on the head. The territory protection assumes dealers are being fair and, 90% of the time, I'm sure that is the case. Kinda sucks the other 10% of the time, though...
-Ed
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Step away from the martini...... slowly and no one will get hurt. ;D
YIKES.........I CAN'T DO IT........I JUST CAN'T DO IT........
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Stepped around the territories and dealer costs of running a business and bought a tub, no not from the box or net auctions athough there are some models that are acceptable at those places. bought one from factory right down the street. I pass the place every day going and coming. They have a service site in town so there is a local presence.
For those who knew it, the delivery price is factored in to a store price and here it is $200. Factory did not include it but I did get them to add LED and steps. Not quite as much bargaining room as dealing with storefront but comparing $7200 to $5200 and adding the delivery is to me a deal. Just can not justify markup of about $2000.
Three pumps, 47 jets, no air, Oz, cover, LED, steps. And the price was including taxes of 5%. 84 x 84x 39 in, ABS, dual filters, 3 pillows or collars, lounge, two seats with neck jets at $4999 + tax.
There were slightly better prices in the world but not at major brand stores here. For an out of town tub you either paid shipping and no taxes but with price of fuel, shipping is now more than taxes here.
So good luck with the Sundances, Jacuzzi's, Calderas, D1s, and Master Spas. I enjoyed meeting the dealers at the shops and home shows and trying out your products. Just cannot see the value for me with your pricing.
For what it is worth, I am not taking delivery until Jan or so and warranty will not start until delivery to me. Unit was going to get retested, double wrapped and held until I call.
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Care to enlighten us on the brand of spa you ended up getting?
Brewman
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That's nice. How long is your warranty? They must be a factory direct place. What brand of spa did you get?
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I think I will make the brand announcement later after I get it installed and get a few soaks in. I had asked on this board several months ago about the particular brand and got ZERO anwers. None good, none bad. You did not make a comment, not a one of you. This silence can be interpreted as negative on this board. I then asked one of the dealers who I thought made useful answers on other brands and he then posted the question again for me and again ZERO answers. I found out for myself the less than perfect features and compared them to the big names and I cannot justify the prices.
Rather than get beat up and told why I made a poor decision after the fact when I did indeed inquire, I think it best to leave that announcement until later. I am not prepared to debate nuances of FF vs the non FF, warranty lengths, big box vs. big name etc. You have all had more pratice at this brow beating than I.
I wish more people would post reviews but that seems to be a weak feature at this site. I enjoy seeing a happy review with a valid comment on what they would do different and it is very easy to feel sorry for one who bought the bigger is better theory and then got disappointed as in todays 11/8/04 report by suesiec, who is not a happy camper. Not enough details to figure it out but definitely an owner with problems not getting resolved.
Later and I shall go back to lurking....
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Hey TubbinSoon,
Good luck with your purchase!
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So Tubbin Soon. You are gonna have ot change your name to "NowTubbin" :) ;)
As many of us have said before, it ultimately comes down to what YOU feel is the right choice you YOU. You have made that choice and noone here should criticize.
welcome to The Spa Owners Association. Please send all membership dues to me. ;)
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Congrats, TS.....looking forward to your review. May the goddess of Spatopia bless you with crystal water in your mysterious new tub........ ;)
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Please hold onto the kudos, we need to see if this is going to be a turkey or silk purse if I may mix my metaphors.
Thanks for kind thought tho', the mystery will only be momentary but I am thinking I may miss the completion of the remodeling and a few days on getting things installed while we past the first two week of Jan in Maui and Oahu watching grown men hit their little balls. Rats.
Am now trying to decide which chemical industry to support.
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Congratulations on your purchase! I'm sure you'll love your tub. The wait can be tough -
Let us know if we can help with chems and maint. once you get it all settled in.
;D ;D ;D ;D :D :D :D :D :) :) :) :)