Hot Tub Forum

Original => Hot Tub Forum => Topic started by: Z28racer1 on January 23, 2020, 02:54:53 am

Title: What did everyone pay for a new spa? Trying to get an idea.
Post by: Z28racer1 on January 23, 2020, 02:54:53 am
Hello Everyone,
                      I’m currently a NE Ohio resident Youngstown Area. I have been looking for a hot tub/Spa for a few weeks now. I have a couple options in my area on what local retailers sell and I have gotten some prices on a few spas. I’m currently looking for a 6 seat with a lounge. I would like to know if these price’s are fair or I should negotiate alittle more. Any info would be greatly appreciated.

So the dealers around here are: Marquis/Caldera/Hotspring all the prices will be with delivery/setup/cover and stairs.

Caldera Palantino: 7500.00
Marquis Hollywood: 6998.00
Hotspot Tempo: 7500.00


I really like the Vector 21 series but I have yet to be quoted on that line. How far off would be a V94L be in cash price. Or ever a V84L any info on that would be great.


Thank you for taking the time and reading thanks.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: ratchett on January 24, 2020, 11:36:01 am
Every dealer operates on different profit margins, and thus prices will vary greatly depending on what and where you're buying.

The dealer you buy from is just as important as the brand you buy - so make certain you can trust the service department to handle your warranty needs - read reviews online about the dealer - how do they stack up in terms of service?

Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: castletonia on January 24, 2020, 11:58:55 am
Price varies from dealer and geographic area as well as whats included with the hot tub.  If you were my customer, I could show you a Tempo/Palatino price and it could vary by as much as $2k depending on options.

I would say pricing on the Tempo and Palatino are pretty good and could be great, again depending on whats included.  As for the Hollywood, is it a Celebrity or Celebrity Elite version?  And again, what options are included?  Marquis has a lot of options here which can swing the price A LOT.  I would expect a V94 to be between $10k-$12k with a V84 running about $1k less.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Spatech_tuo on January 24, 2020, 01:10:59 pm
Hello Everyone,
                      I’m currently a NE Ohio resident Youngstown Area. I have been looking for a hot tub/Spa for a few weeks now. I have a couple options in my area on what local retailers sell and I have gotten some prices on a few spas. I’m currently looking for a 6 seat with a lounge. I would like to know if these price’s are fair or I should negotiate alittle more. Any info would be greatly appreciated.

So the dealers around here are: Marquis/Caldera/Hotspring all the prices will be with delivery/setup/cover and stairs.

Caldera Palantino: 7500.00
Marquis Hollywood: 6998.00
Hotspot Tempo: 7500.00


I really like the Vector 21 series but I have yet to be quoted on that line. How far off would be a V94L be in cash price. Or ever a V84L any info on that would be great.


Thank you for taking the time and reading thanks.

Negotiate firmly yet politely. Once you get to the point that they won't go any lower then you know you're getting their best deal.

On the Marquis make sure you get the fully insulated option (crazy that its even an option on some, should be standard on all).
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Hottubguy on January 24, 2020, 01:44:15 pm
Hello Everyone,
                      I’m currently a NE Ohio resident Youngstown Area. I have been looking for a hot tub/Spa for a few weeks now. I have a couple options in my area on what local retailers sell and I have gotten some prices on a few spas. I’m currently looking for a 6 seat with a lounge. I would like to know if these price’s are fair or I should negotiate alittle more. Any info would be greatly appreciated.

So the dealers around here are: Marquis/Caldera/Hotspring all the prices will be with delivery/setup/cover and stairs.

Caldera Palantino: 7500.00
Marquis Hollywood: 6998.00
Hotspot Tempo: 7500.00


I really like the Vector 21 series but I have yet to be quoted on that line. How far off would be a V94L be in cash price. Or ever a V84L any info on that would be great.


Thank you for taking the time and reading thanks.

Negotiate firmly yet politely. Once you get to the point that they won't go any lower then you know you're getting their best deal.

On the Marquis make sure you get the fully insulated option (crazy that its even an option on some, should be standard on all).

Only a option on elite model
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Spatech_tuo on January 24, 2020, 02:01:45 pm
Hello Everyone,
                      I’m currently a NE Ohio resident Youngstown Area. I have been looking for a hot tub/Spa for a few weeks now. I have a couple options in my area on what local retailers sell and I have gotten some prices on a few spas. I’m currently looking for a 6 seat with a lounge. I would like to know if these price’s are fair or I should negotiate alittle more. Any info would be greatly appreciated.

So the dealers around here are: Marquis/Caldera/Hotspring all the prices will be with delivery/setup/cover and stairs.

Caldera Palantino: 7500.00
Marquis Hollywood: 6998.00
Hotspot Tempo: 7500.00


I really like the Vector 21 series but I have yet to be quoted on that line. How far off would be a V94L be in cash price. Or ever a V84L any info on that would be great.


Thank you for taking the time and reading thanks.

Negotiate firmly yet politely. Once you get to the point that they won't go any lower then you know you're getting their best deal.

On the Marquis make sure you get the fully insulated option (crazy that its even an option on some, should be standard on all).

Only a option on elite model

The website shows full foam insulation as an option on Elite and Vector series.

It may matter MORE in some areas than others but in the end I don't care where you live, you should want your spa fully insulated.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: The Wizard of Spas on January 24, 2020, 02:03:52 pm
To take a much less important approach the question (as the other respondents hit the most important aspects already), I'd see what is actually spelled out in the delivery:  is it drop-off?  Or do they do a quick connect?  Do they install steps and cover lift?  Do they fill the spa, show you how to do everything, etc?

Then I'd compare steps and lifts as well.

Mind you, these are way, way, way less important to what has already been discussed.  Just giving you a bit more to digest. 
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Hottubguy on January 24, 2020, 02:19:11 pm
Hello Everyone,
                      I’m currently a NE Ohio resident Youngstown Area. I have been looking for a hot tub/Spa for a few weeks now. I have a couple options in my area on what local retailers sell and I have gotten some prices on a few spas. I’m currently looking for a 6 seat with a lounge. I would like to know if these price’s are fair or I should negotiate alittle more. Any info would be greatly appreciated.

So the dealers around here are: Marquis/Caldera/Hotspring all the prices will be with delivery/setup/cover and stairs.

Caldera Palantino: 7500.00
Marquis Hollywood: 6998.00
Hotspot Tempo: 7500.00


I really like the Vector 21 series but I have yet to be quoted on that line. How far off would be a V94L be in cash price. Or ever a V84L any info on that would be great.


Thank you for taking the time and reading thanks.

Negotiate firmly yet politely. Once you get to the point that they won't go any lower then you know you're getting their best deal.

On the Marquis make sure you get the fully insulated option (crazy that its even an option on some, should be standard on all).

Only a option on elite model

The website shows full foam insulation as an option on Elite and Vector series.

It may matter MORE in some areas than others but in the end I don't care where you live, you should want your spa fully insulated.

To be fair I would say there partial foam on standard celebrity is actually foamed better then what I have been seeing on newer full foamed Sundance and Jacuzzi tubs. At least the standard celebrity line has foam in it now. That was new for the 3rd quarter of 2019. Before that I wouldn’t even sell them
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Z28racer1 on January 24, 2020, 04:59:39 pm
Thanks everyone so far with the responses. As for insulation both the tempo and Palatino would come with fibercore full blown in and the Hollywood is a half soft foam insulation. As for devlivery and setup they are all included for all three models. Here’s a curve ball I stoped in Akron yesterday and a dealer who has gotten rid of Caldera line offered me a wet floor model Utopia Niagara loaded bells and whistles that has been emptied in another location for 6,995.00 cash with stairs and cover delivered.But not installed. They are not going to be a dealers for Caldera anymore and any warranty would have to go through the manufacturer. I have a caldera dealer 15 miles from my house it’s how I got the quote on palatino. What do you guys think? It sounds like a good deal but also sounds like a headache in the long run..
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Hottubguy on January 24, 2020, 06:28:30 pm
Thanks everyone so far with the responses. As for insulation both the tempo and Palatino would come with fibercore full blown in and the Hollywood is a half soft foam insulation. As for devlivery and setup they are all included for all three models. Here’s a curve ball I stoped in Akron yesterday and a dealer who has gotten rid of Caldera line offered me a wet floor model Utopia Niagara loaded bells and whistles that has been emptied in another location for 6,995.00 cash with stairs and cover delivered.But not installed. They are not going to be a dealers for Caldera anymore and any warranty would have to go through the manufacturer. I have a caldera dealer 15 miles from my house it’s how I got the quote on palatino. What do you guys think? It sounds like a good deal but also sounds like a headache in the long run..

Sounds almost to good to be true. What year was it made?  See if you can get serial number and I can look it up to see exactly what you are getting. As for warrantee work you would be relying on Caldera to set up any warranty work with a third party. The dealer with palatino would be under no obligation to perform any warrantee work
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: ratchett on January 24, 2020, 06:56:48 pm
Here’s a curve ball I stoped in Akron yesterday and a dealer who has gotten rid of Caldera line offered me a wet floor model Utopia Niagara loaded bells and whistles that has been emptied in another location for 6,995.00 cash with stairs and cover delivered.But not installed. They are not going to be a dealers for Caldera anymore and any warranty would have to go through the manufacturer. I have a caldera dealer 15 miles from my house it’s how I got the quote on palatino. What do you guys think? It sounds like a good deal but also sounds like a headache in the long run..

That sounds awesome, but I gotta start asking about the warranty.  I HIGHLY doubt your nearest caldera dealer will truly honor a warranty for a tub sold by another dealer.  I kinda think they'll try to screw you by letting Caldera cover any warranty parts and you'll have to pay for labor from the other dealer.

As awesome as that sounds for a Utopia class spa, I'd go into it assuming warranty service would be less than stellar because you won't be getting it from the vendor you bought from.  Of course I'm just a small business owner myself, I could be full of crap.  I would certainly contact the caldera dealer and ask them how they would handle warranty service for a spa bought from another dealer - they would likely charge you call out fees at a bare minimum
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Z28racer1 on January 24, 2020, 07:40:56 pm
I contacted the dealer closest to me they told me that I would have to contact Caldera Directly and they would 3rd party out a service for the work to the tub whether it be them or be someone else but I would have to pay the premium for the call out and service hours. But caldera would cover the parts because it is their warranty. So that’s the conundrum on that issue. Basically the way I see it is
: here’s what we got basically on the this it’s a 14k tub for 7k no dealer support other then delivery it comes with all the options and the stairs and cover. Any warranty work will have to be provided by caldera the company themselves which would be 3rd party from talking to the caldera dealer near me. Plus it was a wet model floor display. Should I call and get the serial number ?
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Hottubguy on January 24, 2020, 09:12:32 pm
If you get serial number at least you will see how long he’s had it for. If the tub is 4-5 years old probably not worth it. If he had it for a year sounds like a good deal.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Z28racer1 on January 25, 2020, 01:28:43 pm
Update spa was sold yesterday. :(
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Hottubguy on January 25, 2020, 02:55:48 pm
So then I guess to get back to your original post do you know which cover lift and which step the Palatino (and tempo for that matter as they are basically the exact same spa) come with?  Price is very good one either of those tubs.  On the Hollywood assuming it's not the elite version?  What color combo, options and which step and cover lifter were they including on that one?  That price is good as well and could be very good depending on options.  I sell both Caldera and Marquis.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Z28racer1 on January 26, 2020, 09:53:45 pm
That I do not know I will have to ask when I go in and look at them again.  Realistic time frame for me to buy will be 1-3 months. I am leaning more toward the Caldera just because of the color availability and height of the Caldera and the fact the Dealer was easy to talk and not pushy and more willing to work with me when we originally spoke. I had a good experience with the marquis dealer too which they are 3 minutes from my house but the dealer was less reluctant to try and get me into any other series Like the elites or vector. “Update “I went back to talk to the Marquis dealer all he offered me was the Woodstock close to the same as the Palatino price. When I even said I would be interested in the in the v84l and v94 even if it went over my budget. But didn’t believe me almost and threw out numbers like mid 8s and closer to 10 for the 94 but that’s I think because I said cash. I feel think he kinda profiled me because I look young and didn’t think I had the cash or really interested. I don’t wanna assume that but he asked me where I lived too at the end of the conversation which was kinda weird.

How much different in price would it be from the Palatino to the Makena. With the standard features just curious round about number. Basic steps and cover.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Spatech_tuo on January 27, 2020, 10:23:20 am

To be fair I would say there partial foam on standard celebrity is actually foamed better then what I have been seeing on newer full foamed Sundance and Jacuzzi tubs. At least the standard celebrity line has foam in it now. That was new for the 3rd quarter of 2019. Before that I wouldn’t even sell them

I just don't see the point/logic (besides profit) of not fully insulating it but yes, at least Marquis is being honest that theirs is a partial foam setup vs Sundance/Jacuzzi calling theirs full foam but stopping short with the insulation.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: terps19 on January 27, 2020, 01:39:24 pm
It all depends on your location, sales etc.

For me, I purchased a Tropic Seas (made by Artesian) Waikiki Elite for $8,999 out the door (no taxes in DE, which included start up chemicals, delivery onto the paver patio pad in the backyard, stairs, cover, and coverlifter).  I have an ozonator and frog @ase system, with the foot blasters and 3rd pump.  I feel I did just fine on the deal.  I did look around quite a bit but I am very very happy with my purchase. 
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Sam on January 27, 2020, 01:55:11 pm
...... I don’t wanna assume that but he asked me where I lived too at the end of the conversation which was kinda weird....


I ask that question all of the time because distance is certainly a factor in my cost when it comes to delivery and warranty.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Hottubguy on January 27, 2020, 03:24:53 pm
That I do not know I will have to ask when I go in and look at them again.  Realistic time frame for me to buy will be 1-3 months. I am leaning more toward the Caldera just because of the color availability and height of the Caldera and the fact the Dealer was easy to talk and not pushy and more willing to work with me when we originally spoke. I had a good experience with the marquis dealer too which they are 3 minutes from my house but the dealer was less reluctant to try and get me into any other series Like the elites or vector. “Update “I went back to talk to the Marquis dealer all he offered me was the Woodstock close to the same as the Palatino price. When I even said I would be interested in the in the v84l and v94 even if it went over my budget. But didn’t believe me almost and threw out numbers like mid 8s and closer to 10 for the 94 but that’s I think because I said cash. I feel think he kinda profiled me because I look young and didn’t think I had the cash or really interested. I don’t wanna assume that but he asked me where I lived too at the end of the conversation which was kinda weird.

How much different in price would it be from the Palatino to the Makena. With the standard features just curious round about number. Basic steps and cover.

I would say somewhere between $2500-$3000 difference.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Z28racer1 on January 31, 2020, 08:45:11 pm
Update.
Went to home show today in Cleveland They had hot springs,Coast, Caldera , master and strong spas on show case.
Caldera Palatino- I was quoted 6500 it just keeps gettin cheaper lol
+Makena for 8850
Master spa: Twilight 8.2 for 9000
Hotsprings lightlight flair 9200
Coast: apex L 9000 but willing to work lower and Bahamas spa coconut 2 loaded for same price
Strong spas I didn’t like the way they Insulated kinda like the PDC spas. Must be a PA thing.


 Is the Palatino available to order with a Cir pump or do I have to step into the paradise series Makena to have one?
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Hottubguy on January 31, 2020, 10:18:00 pm
Paradise for circ pump. 
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: ratchett on February 01, 2020, 05:14:40 am
I personally stay away from Master Spas.  They always travel to home shows around the country, and likely do not have a local dealer in your region.  For the amount of money you're spending on a tub, you should know and trust the dealer in your area.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: castletonia on February 01, 2020, 08:25:42 am
Really really good prices on the Palatino and Makena and good price on the Flair.  If the Makena or Palatino are what you're leaning towards, I wouldn't expect to see those prices later in the spring.  I'm guessing your dealer either has 2019 inventory they are trying to move or just trying to get more sales in a slow time of the year.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: swilly1000 on February 01, 2020, 09:35:56 am
I personally stay away from Master Spas.  They always travel to home shows around the country, and likely do not have a local dealer in your region.  For the amount of money you're spending on a tub, you should know and trust the dealer in your area.


Good God! When was the last time they brought the travelling home show to your neck of the woods?  1999?

They "always" do that.  Sheeesh. Unbelievable.

PS my dealer has been all-pro right from the beginning.  Take your head out of your ass and stop living in the pass child.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: castletonia on February 01, 2020, 12:11:50 pm
I personally stay away from Master Spas.  They always travel to home shows around the country, and likely do not have a local dealer in your region.  For the amount of money you're spending on a tub, you should know and trust the dealer in your area.


Good God! When was the last time they brought the travelling home show to your neck of the woods?  1999?

They "always" do that.  Sheeesh. Unbelievable.

I'm not going to comment on Master Spas quality or the company.  I have a local dealer (competitor) who has been around for 15-16 years.  They host their own off site events multiple times a year BUT, I also get the traveling show 1-2 times EACH year.  I'm sure it is done in conjunction with the local dealer, but it still happens and has every year by me since probably 2003 or 2004.    Whether or not you agree with ratchett, he has a point.  You should trust your local dealer.  Doesn't matter what brand.  If the dealer sucks, move on to something else.

PS my dealer has been all-pro right from the beginning.  Take your head out of your ass and stop living in the pass child.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Tman122 on February 02, 2020, 11:10:35 am
Good God! When was the last time they brought the travelling home show to your neck of the woods?  1999?

They "always" do that.  Sheeesh. Unbelievable.

PS my dealer has been all-pro right from the beginning.  Take your head out of your ass and stop living in the pass child.

I guess last week can be considered the past. Every year in my hood is the traveling master spa circus.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: ratchett on February 02, 2020, 12:32:04 pm
Lol, ok boomer. Struck a nerve didn't I swilly1000?

As I said, I personally would avoid Master Spa's. The op is welcome to do anything they want.

Good God! When was the last time they brought the travelling home show to your neck of the woods?  1999?

When was the last time you left the home?  Most every major city around the country has a home show at least once a year. Moreover state fairs are another example where I've seen Master spas within the past year.

Also, didn't the OP literally just say.....

Update.
Went to home show today in Cleveland

I highly doubt there is any regional dealer close to Z28racer1, especially since this was not a brand mentioned before said home show......  I tried to check, but naturally Master Spa's does not list their authorized dealers on the website, instead requiring you to fill out a form and they will get back to you with a recommended dealer which seems really shady to me. Why not proudly list your dealers like literally every other spa manufacturer in America?

PS my dealer has been all-pro right from the beginning.  Take your head out of your ass and stop living in the pass child.

Awesome,  I'm happy to hear you have a local dealer to service your spa.  Sounds like you're a bit worked up, I suggest hopping in that home-show special and try to unwind for a bit   ::)
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Z28racer1 on February 02, 2020, 08:01:07 pm
The only Master Spa dealer is located an hour away. LeisureTime pools and spas in Cleveland.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Hottubguy on February 02, 2020, 10:51:22 pm
Home shows and fairs are usually different then the Master Expo’s. I have a Master dealer a couple hours from me. They sell a ton of tubs and are probably a decent dealer. Then we have the Expos Almost every month nearby. Weird that they advertise it like their will be tons of brands their then you go and it’s all Master talking crap about everything else. Look for a tub from a dealer with a dealer close by. Preferably a reputable one. They way if you run into problems you have support for it. I used to have a Master dealer 15 miles from me. They did a decent job on the service end so people were generally happy. They dropped Master because of expos and now carry something else. The Master customers I run into now are typically mad because they can’t find anybody local to do warranty work. Nearest dealer wants $299 for a service call under warranty.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Tman122 on February 03, 2020, 09:03:38 am
The Master customers I run into now are typically mad because they can’t find anybody local to do warranty work. Nearest dealer wants $299 for a service call under warranty.

I'll service Master, but I get paid by the customer and they can submit to MS for re-reimbursement. If they cover it which.....can be a crap shoot. 75 bucks per hour and +15% on parts.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Spatech_tuo on February 03, 2020, 10:19:08 am
I personally stay away from Master Spas.  They always travel to home shows around the country, and likely do not have a local dealer in your region.  For the amount of money you're spending on a tub, you should know and trust the dealer in your area.


Good God! When was the last time they brought the travelling home show to your neck of the woods?  1999?

They "always" do that.  Sheeesh. Unbelievable.

PS my dealer has been all-pro right from the beginning.  Take your head out of your ass and stop living in the pass child.


Just because you're satisfied with your local Master dealer doesn't mean others elsewhere shouldn't be careful to avoid Master's traveling spa circus.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: Z28racer1 on March 09, 2020, 08:03:34 pm
Hi everyone me again lol sorry to keep bugging everyone about to pull the trigger on a Waikiki elite by tropic seas spas it’s 3 pump tub for 7500 delivery and install 4 inch cover and steps. I heard it’s a private label or sub label of artesian good deal or nah?

I’ve spent way too much time in the last two months going almost to every manufacturers dealers my old lady is telling me I need stop dragging my feet and get my sh3T together. So I’m spent there was so much knowledge thrown at me I’m at the point I’m finally ready to make the call.
Title: Re: What did everyone pay for a new spa? Trying to get an idea.
Post by: The Wizard of Spas on March 10, 2020, 03:43:16 pm
Artesian Spas is a reputable brand.  If you are satisfied with the pressure and feel of the tub, the dealer has enough positive reviews to satisfy you, and the price is right, you have your answer.

Good luck moving forward!