Hot Tub Forum

Original => Hot Tub Forum => Topic started by: hawkella on September 03, 2013, 09:31:44 pm

Title: flo error - gecko artic spa
Post by: hawkella on September 03, 2013, 09:31:44 pm
My artic spa throws a flo code. I have a gecko in.xe pack and whitewater pump. New filter no air in lines and valves fully open. I had the low speed pump humm occasionaly so I thought it must be the pump.  So I swapped the low and high speed leads so on low signal the high speed pump starts and vice versa thinking that this would totally satisfy the flow sensors but it still throws the flo error. These are electronic sensors.
Any ideas?
Title: Re: flo error - gecko artic spa
Post by: Ryan VSO on September 03, 2013, 09:46:51 pm
Hi mate , first of all shut down the power , remove any filter , put power on and wait ... If you keep having this flo error code then let me know how many pump you got and equipment you got and we will see if you have the proper low level. Does this code appeared after you filles up your spa or after you put new filter?
Title: Re: flo error - gecko artic spa
Post by: hawkella on September 03, 2013, 10:17:40 pm
Tried restarting electric with no filter. Filled a few weeks ago. Two pumps gecko in.xe. its not the filter or air in lines
Title: Re: flo error - gecko artic spa
Post by: goneaway on September 04, 2013, 04:17:23 am
Remove any floating obstacles, toys, scum bugs, dispensers etc and run it briefly with the filter removed.
This will determine if your filters require replacing.

After this, I guess i'd want to confirm that the pumps are actually running.
If so, maybe the flow switch is faulty or may just require a little adjustment.
Title: Re: flo error - gecko artic spa
Post by: hawkella on September 04, 2013, 05:02:17 am
How do you adjisy an electronic sensor? This is not a blockage/filter issue.  Plrase ready first post
Title: Re: flo error - gecko artic spa
Post by: goneaway on September 04, 2013, 07:36:12 am

Using a multimeter on ohms (resistance), You'd take a reading with the pumps stopped.
Then take a reading with the pumps running until a desired resistance is met.

This manual may have something that may help.
I doubt that it's for your Spa, but it may give some pointers/ideas.

www.netroebuck.co.uk/spaservice.pdf
Title: Re: flo error - gecko artic spa
Post by: goneaway on September 04, 2013, 07:39:13 am
I've just looked and this one doesn't show how to adjust the flow switch. Give me a short while and I'll check my other manuals.
Title: Re: flo error - gecko artic spa
Post by: goneaway on September 04, 2013, 07:43:22 am
Try page 76 in this one.
www.netroebuck.co.uk/SpaService2.pdf

The adjusting screw will be fixed with loctite, so will be difficult to turn at first.

Good luck
Title: Re: flo error - gecko artic spa
Post by: Ryan VSO on September 04, 2013, 10:18:55 am
Theres no flow switch on in.xe so dont waste yur time , press and hold pump1 button until you see LL to appear on your screen then tel me whats is the number next to it and i will check if its the proprr low level
Title: Re: flo error - gecko artic spa
Post by: hawkella on September 04, 2013, 10:19:23 am
Thankyou - I will look at that this evening when I get home
Title: Re: flo error - gecko artic spa
Post by: hawkella on September 04, 2013, 10:37:54 am
L comes up but not LL (I checked this a few days back). I believe it is L7. Or am I looking for LL? Sorry I am not at tub right now.
Title: Re: flo error - gecko artic spa
Post by: Ryan VSO on September 04, 2013, 11:24:06 am
its 100 % sure that you should see LL and the number is really important because that might cause the flow error . another important thing to check is the air lock... you have to be 100 % sure that you see water coming through your jets when your low speed pump is on . I Am pretty sure it is just the programation that is not right . you can call us at 1866-996-5169 if you need my help , we close at 5 tho
Title: Re: flo error - gecko artic spa
Post by: hawkella on September 04, 2013, 11:44:31 am
Much appreciated I will check this evening
Title: Re: flo error - gecko artic spa
Post by: Water Boy on September 04, 2013, 12:25:39 pm
Sounds like it is either the pressure switch, or maybe then low speed capacitor on the pump. When you said you heard the pump humming, that makes me think it is the pump, and not the pressure switch. How old is the spa? If it is still under warranty, I would call your dealer. If not, you can check to see if you could just replace the capacitors, or replace the complete motor.
Title: Re: flo error - gecko artic spa
Post by: Ryan VSO on September 04, 2013, 12:54:33 pm
theres no pressure switch guys
Title: Re: flo error - gecko artic spa
Post by: Water Boy on September 04, 2013, 01:26:24 pm
theres no pressure switch guys
If he has a Arctic Spa, then there should most definitely be a pressure switch...
Title: Re: flo error - gecko artic spa
Post by: Ryan VSO on September 04, 2013, 02:40:59 pm
Geez guys theres no pressure switch in.xe if its not working you have to change the pack but i doubt that this is the problem as in.xe are very reliable
Title: Re: flo error - gecko artic spa
Post by: Water Boy on September 04, 2013, 03:01:09 pm
Well. maybe I don't know what I am talking about then :-[. I know here in the US, every Gecko pack we have out there has pressure switches with them. I am guessing that this version of Gecko may be a European version, which doesn't require pressure switches. It that is the case, then it most likely is the capacitor on the motor then.
Title: Re: flo error - gecko artic spa
Post by: Ryan VSO on September 04, 2013, 03:22:47 pm
old gecko pack ( m-class or s-class ) does have pressure switch but the new generation ( in.xe & in.xm ) does not .
Title: Re: flo error - gecko artic spa
Post by: Water Boy on September 04, 2013, 03:25:42 pm
old gecko pack ( m-class or s-class ) does have pressure switch but the new generation ( in.xe & in.xm ) does not .

Yes I went and did some digging, and you are correct Vortex. Please accept my apologies. I am obviously not familiar with the in.xe spa packs. We don't sell the new Gecko packs any more, and exclusively use the Arctic Eco packs, so I am not up to speed on the new versions of Gecko. My bad for assuming! ::)

 I am pretty confident that this is the capacitors in the motor after learning this now. Thanks for correcting me!! ;)
Title: Re: flo error - gecko artic spa
Post by: hawkella on September 04, 2013, 07:54:04 pm
Pressed no.1 pump switch for over a minute all I got wad L4. My in.xe manual says that L will show up but says nothing about LL
Title: Re: flo error - gecko artic spa
Post by: Ryan VSO on September 04, 2013, 08:19:12 pm
l4 is the good setting for your system . on the xe , those sensor can get blind because of the calcium accumulation , you can find a product to clean it , make sure you dont have any air lock tho
Title: Re: flo error - gecko artic spa
Post by: hawkella on September 04, 2013, 08:24:47 pm
Yep I will clean it. It will take a few days - I will post how it goes. Thanks for your help
Title: Re: flo error - gecko artic spa
Post by: hawkella on September 09, 2013, 08:56:56 am
I changed the low speed capacitor for the pump, uninstalled the in.flo sensor the reinstalled and touch wood all seems fine. I believe it was yhe capacitor . Thx for the help and hope this helps someone