Hot Tub Forum

Original => Hot Tub Forum => Topic started by: rvitale65 on December 15, 2008, 06:13:43 pm

Title: problem
Post by: rvitale65 on December 15, 2008, 06:13:43 pm

OK...I had a hot tub delivered and the folks delivering had some issues....we questioned wether or not the tub was ok and were assured it was.  paid the folks in full

tried to fill it today and it leaks.  Once the water goes above the floor "intakes" the water leaks out.

I guess i will work with the dealer but I am not feeling good about keeping a tub that has been banged around.  should I push to have them take it back or ok to repair on site

Title: Re: problem
Post by: Gomboman on December 15, 2008, 07:02:04 pm

What type of spa did you get 65? I'm sure your dealer will take care of you.....

Title: Re: problem
Post by: jennyfun on December 15, 2008, 10:16:21 pm

they may have forgotten to put the drain plugs in the pumps, been there had it happen to me.

Title: Re: problem
Post by: wmccall on December 16, 2008, 02:45:03 pm

It many cases, as it was with mine, the delivery people are private contractors.  Without obvious signs of damage, you probably did the right thing. The dealer should stand behind you and if needed go after the contractor.  

In my case it was a little smaller, they replaced my cover and fired the contractor.

Title: Re: problem
Post by: BauerN on December 20, 2008, 06:40:33 pm

Quote

OK...I had a hot tub delivered and the folks delivering had some issues....we questioned wether or not the tub was ok and were assured it was.  paid the folks in full

tried to fill it today and it leaks.  Once the water goes above the floor "intakes" the water leaks out.

May the "issues" on delivery be inquired upon?

 :-?