Hot Tub Forum

Original => Hot Tub Forum => Topic started by: Jacuzzi Jim on October 28, 2008, 12:56:37 pm

Title: Dealers????
Post by: Jacuzzi Jim on October 28, 2008, 12:56:37 pm: So I got a card from these guys today in the mail.

http://www.hottubservice.com/

I am guessing they set you up with some sort of franchise?? Unless you had every dealer in town on the program it would seem this would fail??
I am sure you would get some business, but the local independent service company's around here have a huge clientele already, and none of the dealers are going to let them deliver there spas for them or do there service work specially warranty stuff. And speaking of warranty or just service, I doubt they have access to Jacuzzi,Sundance or Hotspring parts being most are only available from said manufacturers?? There trained techs are another story.

Thoughts? I called and got a recording just to hear the pitch will see if they call back.
Title: Re: Dealers????
Post by: East_TX_Spa on October 28, 2008, 01:04:12 pm: I'll bet you a dollar it is run by ThermoSpa. Their "service tech" probably comes out and is more than happy to upgrade you to one of their spas. Just a hunch.

Term
Title: Re: Dealers????
Post by: hottubdan on October 28, 2008, 02:26:49 pm: What did the card say? I sent them an email to see if they can fix my tub and what the rates are.
Title: Re: Dealers????
Post by: East_TX_Spa on October 28, 2008, 02:32:17 pm: Bet ya another dollar you'll be getting a ThermoSpa DVD in the mail! :D

Term
Title: Re: Dealers????
Post by: hottubdan on October 28, 2008, 02:33:58 pm: Quote
Bet ya another dollar you'll be getting a ThermoSpa DVD in the mail! :D

Term
You talkin' to me? ;)
Title: Re: Dealers????
Post by: mjb on October 28, 2008, 02:35:09 pm: I was thinking like you Term.
I thought their home address was where Thermo is located.
And if so, you're right on with the suggested "upgrade" as well as
recommending their chemicals are "better".
Title: Re: Dealers????
Post by: Jacuzzi Jim on October 28, 2008, 03:05:56 pm: The card basically say the same as the website, I left a message 4 hours ago and have yet to hear back.

YOU CHOOSE
Delivery,service,or BOTH!!!

Programs feature

Delivery
White glove or drop ship delivery
Installation to customers satisfaction
Uniformed & courteous staff
Customer training and education

Service
Professionally trained technicians
Fully stocked vans limit return calls
Vans equipped with GPS and laptops
Maintenance programs available

The only National HOT TUB delivery and service company in the country.

;D
Title: Re: Dealers????
Post by: hottubdan on October 28, 2008, 04:00:33 pm: I thought they might be recruiting service companies.
Title: Re: Dealers????
Post by: soak-king on October 28, 2008, 04:31:07 pm: Term wins.
If you go to register.com and do a search for - hot tub service . com - you will find that it was registered to......Thermospa
Title: Re: Dealers????
Post by: Chas on October 28, 2008, 10:10:13 pm: Thanks. I tried "Who Is" earlier but didn't get any info.

8-)
Title: Re: Dealers????
Post by: hottubdan on November 06, 2008, 02:00:56 pm: Quote
What did the card say? I sent them an email to see if they can fix my tub and what the rates are.

I received a response today. They must be really busy.
:)
Title: Re: Dealers????
Post by: Jacuzzi Jim on November 06, 2008, 02:15:33 pm: I left 3 messages never heard a peep back. Probably to busy working on spas. Think they will be in Vegas? ;D

So what did they tell you?? I threw the card away that day.
Title: Re: Dealers????
Post by: hottubdan on November 06, 2008, 02:17:23 pm: We certainly do work on all brands. We do carry multiple parts on our vans however if there is indeed a part needed that we may not have, we have the means of obtaining it for your spa. Our rates are as follows: $75 dispatch fee, $25 per 1/4 hr with a minimum of a 1/2 hr. Please email me back if you are interested in having us come out to service your spa.
Title: Re: Dealers????
Post by: Jacuzzi Jim on November 06, 2008, 02:38:23 pm: So you think they just call Watkins,Jacuzzi /Sundance up and order the parts direct?? ;D I am sure they could dig up some stuff but the major stuff would be tough to find, unless they bought from a dealer?