Hot Tub Forum
Original => Hot Tub Forum => Topic started by: wmccall on February 03, 2008, 02:20:04 pm
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For a long time, people have been asking for anyone connected with a store or particular brand to identify themselves. In the past I've resisted as it was unenforceable and I didn't want to deal with suspicions and accusations of who is and who isn't. I've been around here 5 years now, I know who most of you are and I think you know how valuable I feel you are to this forum. I have been thinking about a voluntary way for those of you who choose to to announce your afillation, possibly professional history, and location. You could possibly add as much as a short paragraph to users in general if you choose. These messages could go into its own thread that would become a sticky and always be at the top. It would be onw more thing for me to moderate, but I have faith in all of you, and think moderation would be minimal.
Each industry proffesional would only be allowed one entry that could be modified at any time, but there would be no ongoing discussions, no replies, or any comment on the entries of others. Posting by non industry professionals, including myself would not be allowed and deleted. It would be the only place in this forum where we would allow a link to your home store or factory.
Comments, yea or nay?
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Bill,
Maybe the thing to do is have a different color for their name like you do and Bonibelle does.
That color wil be strickly for dealers - I vote for green = money/spa professional but maybe that can't be done. If it can be done with a sticky note on top that this color is used to represent dealers. Dealers can also add a blurb about themselves in the sticky.
Just my $0.02.
Vinny
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Bill, I think this is an excellent idea. There would be no more Clown Shoe remarks about who is selling what and the motives of some on here. I think what you are suggesting is something like a resume. I can see how this would benefit both the readers and the dealers alike.
Look at how Tom's presence on the board has helped this company image as well as the customers who needed top level assistance. It only makes this forum more robust...
And because this is such a great idea, I would like to suggest that everyone send you and your wife a bottle of fine wine for your upcoming vacation!! ;)
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Great idea.
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I know I miss a lot of the details but most here are pretty clear about what dealer they are aren't they ? I think most know I sell Marquis, Term, Dan, Chas Hot Springs and while I do not know for sure I am going to go out on a limb and guess Jacuzzi Jim sells Jacuzzi. I know there are others but are not most upfront about what they do.
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Bill,
I think this is a great idea.
While most of the dealers here are quite forthright there are some question marks. It would also stop the occasional post about "90% of the people here are dealers" (solo, clownshoes, etc.) Maybe a good idea would be to ask those affiliated with a company or dealership add this to their signature line.
Just my 2 cents
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PERSONAL MESSAGE SENT TO AUTHOR
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I think it would help many newbies and onlookers to just go to that section and see who they need to talk to about specific brands.
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I don't know if I could fit it into just one paragraph, but I am willing to try.
Have been selling tubs since 1986. We sell all the Watkins products, including:
- HotSpring Portable Spas
- Tiger River Spas
- HotSpot Spas
- Solana Spas
- Caldera Spas
We have had many brands alongside Watkins products, but none ever did as well as HotSpring. Those other brands included: Jacuzzi, Coleman, Kohler, Aqua Leisure, Bradford (stainless steel tubs), Santa Barbara spas, Swimex Swim Spas, San Juan fiberglass pools and spas, and Softub. I think there are a few other brands, but I can't think of any right now.
We get requests to rep tubs all the time, and have been very close to selling quite a few that never went through or who chose others before we ordered our first spas or whatever. Those would include Phoenix, D1, Beachcomber Marquis and Sundance spas.
We have sold Leisure Furniture, Pool tables, fireplace stuff and other items along the way, but never lost sight of our main focus which was HotSpring Portable spas. We had up to three stores, but have downsized with the economy to one single large location at present. It was a matter of the economy being down just as our leases were up, so the move was an easy one. We plan to add a second location when the timing is right, and are working to expand our web presence as I speak.
In addition to the Watkins products mentioned aboe, we have been a warranty station for Cal Spa, Sundance, Diamonte (US Tooling), Softub and a few others.
We had a pool service company for many years, doing commercial as well as residential pools and spas, service, repair, refurbishing, replastering, renovating and painting, but sold that business over ten years ago.
I do have other businesses as well as the spa store, but they are not related. My wife and two children work by my side in this mess, and I love them for it. The kids are ready to move on - they are grown now - so I may have to figure out how a person runs a business without family all over the place, but we have added several very good employees in the past couple of years so I am hopeful the transition will be smooth. We still need somebody to take the service department as my son has given us his notice and will be sorely missed.
Send resumes to ....
sorry... more than a paragraph but there you go.
8-)
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I think it might be easier to just put a tag line in that states that
"I am a dealer and I sell Jacuzzi Premium Spas"
That should be a signature so it will be there for every post.
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I think it might be easier to just put a tag line in that states that
"I am a dealer and I sell Jacuzzi Premium Spas"
That should be a signature so it will be there for every post.
There is nothing here to stop that, but it gets into the unenforceable part, and I don't want to deal with the "He is a dealer " accusations. My idea here is that this might be motivation for all of these dealers to come clean ;)
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I'm in favor of transparency.
Of course there is nothing to stop people from faking who they are.
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Personally, I think that tag-lines like the ones used by Hottubdan and Chas are the way to go.
The option is already available to the dealers. The Mods just have to decide if it should be mandatory.
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I think it might be easier to just put a tag line in that states that
"I am a dealer and I sell Jacuzzi Premium Spas"
That should be a signature so it will be there for every post.
I think that is best as well, like Chas's signature.
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Not a bad idea.
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In addition to the voluntary signature declaration it still seems like it might be a good idea to have a closed sticky thread as described where each dealer/factory rep who wishes to could identify themselves and post a resume so that posters looking for help on a specific brand could direct comments to a person knowledgeable about that brand, presuming the dealers want folks to be able to do that.
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I may be a bit naive here, but isnt the main problem that dealers/reps come in occasionally pretending to be buyers? And they dont usually stick around- just make a few posts, realize that they're not fooling anyone, then wander off to the next forum...... However, I still like the idea of getting to read bios on our industry experts, and it would be easier for new members - reps and buyers alike - to figure out who is who and establish themselves here more quickly.
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Hi my name is SpaMan a consumer not in any way affiliated with Stuart or any products in the spa industry, just an oppinionated sob. ;D
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FWIW:
I like both the signature lines (sorry for not coming up with my own yet)*, and the idea of adding a sticky "who's who" thread.
I think the signatures for quick reference, and a one-time post for more thorough ID, make for a great way to inform reps and consumers alike.
*added about an hour and a half after this post
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in response to wmcall- Yes it would be good to have. We want to be as transparent as possible.
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Been gone a few days. In short, sounds like a good idea!
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I agree and concur as well, too.
Term
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I may be a bit naive here, but isnt the main problem that dealers/reps come in occasionally pretending to be buyers? And they dont usually stick around- just make a few posts, realize that they're not fooling anyone, then wander off to the next forum
As someone who originally came here seeking advice, I know I would have liked to know who the dealers were, so I could separate the owner opinions out from those of the salesmen. Would have been good for multiple reasons.....as each set of opinions is valuable in different ways.
I don't suppose identifying the dealers will stop the people who register fake accounts for less than honorable reasons....but at least it would point out who the experts are. I like the idea of their names being in different colors or something.
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Ok, I'm aboard this happy train.
I'm not a dealer, but I had a vested interest (my paycheck) in a dealership.
edit: laid off :o
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d8
Welcome to the forum.
As a happy Bullfrog owner I'm glad to see a Bullfrog tech on this site, it may come in handy. Come to think of it, I hope I never need your services ;)
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d8
Welcome to the forum.
As a happy Bullfrog owner I'm glad to see a Bullfrog tech on this site, it may come in handy. Come to think of it, I hope I never need your services ;)
I worked on a Bullfrog once, wasn't pretty! Biology in high school. ;D
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20 + years in the industry sales, service, delivery, buisness ownership and factory rep.
Sold all Watkins products, Top Gun for them 10 years ago. Sold Sundance, Jacuzzi, PDC, Marquis and Beachcomber
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Salon sales consultant.
Please let me know if there's anything I can do to help in your hot tub purchase... ;D
Actually, I was in the spa biz for almost 15 years. I left a few years ago for a new challenge.
I managed one of the busiest Beachcomber dealers in Canada for over a decade, rep'd for Hydropool and "another brand" ;), and own my own business consulting company where I teach business & sales strategies to various companies both in and out of the spa industry.
I've been around this forum for 4 or 5 years now I think... :o
Steve
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And he drives a very sharp vehicle ;)
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(http://i.slickdeals.net/images/smilies2/punk.gif)
lol... ;D
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Comments, yea or nay?
Wmccall,
Put me down for a yea. I like the idea of the different colored usernames with their position under it. I also feel that the sticky topic where they will be allowed to express themselves is a fantastic idea.
Have you come to any sort of conclusion yet?
Here's a possible example :
Line 1 - Username
Line 2 - Company and position
Line 3 - Location
[size=20]TERMINATOR[/size]
Hot Spring Dealer
East Texas
[size=20]d8[/size]
Bullfrog technician
Montana
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Let's hold off on that orange one...
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Chad's plan looks like a good one. Mainly, I really do like the Sticky Thread mainly because it would be nice to have a place to see if someone knows what they are talking about. With being able to refer back to a Sticky Thread with some sort of resume type info included, it would give me an idea of what info I should take to heart and what info I should take with a grain of salt.
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[size=20]TERMINATOR[/size]
Hot Spring Dealer
East Texas
"Grain of Salt"
[size=20]d8[/size]
Bullfrog technician
Montana
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[size=20]TERMINATOR[/size]
Hot Spring Dealer
East Texas
On the very razor's edge of reality
Chad, I don't know if that sums it up or not.
8-)