Hot Tub Forum

Original => Hot Tub Forum => Topic started by: solo on September 06, 2007, 03:29:32 pm

Title: What spa brands are considered "premium"?
Post by: solo on September 06, 2007, 03:29:32 pm
My brother in law has had a hot tub for years.  So I meailed him letting him know the brands I was looking at.  He fired an email back telling me that Hot Springs is a "premium" brand, so I might have  ahrder time finding a deal on one.  

That made me think.  What brands are considered "premium"?  Not that it matters much as I am goin to buy the tub I like and can afford regardless of it's "classification".

I am just wondering what he meant by "premium".

If we were talking cars, well then I would know that an Acura is a premium hinda.  A lexus is a premium Toyota,etc.  But I am not sure what he meant by this in terms of spas.
Title: Re: What spa brands are considered "premium"?
Post by: East_TX_Spa on September 06, 2007, 04:23:11 pm
HotSpring is a premium brand, but it is not an expensive brand compared to others.

Sundance, Jacuzzi, Artesian, Master, Dimension 1, Bullfrog, CalSpa, Thermospa, Blue Water Spas, Haven, Vita, Superior, Sun Belt, Sunco, Sundaze, Dynasty, LA, Coast, are all brands that are more expensive than HotSpring based upon the prices I see posted.

I would say that most reasonable folks would classify HotSpring, Caldera, Sundance/Jacuzzi, Dimension 1, and Marquis as your premium brands with some consideration given towards Arctic, Artesian, Beachcomber, and Coleman as well.

Premium- superior quality or value.

Hope this helps!

Terminator

Title: Re: What spa brands are considered "premium"?
Post by: RK23 on September 06, 2007, 04:47:55 pm
Solo, I just went through a similar process as you are going through -- trying to determine the right brands to focus in on.  Through research and help from folks on this site, I quickly focused in on Caldera, Hot Springs, Jacuzzi/Sundance and Artesian as the brand.  I am not familiar enough to claim they are 'Premium', but they're generally well regarded in their reliability, customer service, and sales volume/dealer.  Within brands like these, there are often standard and premium lines.  For example, Caldera has Utopia vs Paradise lines, Hot Springs also sells Tiger River, and Jacuzzi offers Sundance as a premium line.  

I eventually wound up purchasing a Caldera Niagara, in Caldera's Utopia series, their upper line...
Title: Re: What spa brands are considered "premium"?
Post by: pattispa on September 06, 2007, 06:45:09 pm
[  For example, Caldera has Utopia vs Paradise lines, Hot Springs also sells Tiger River, and Jacuzzi offers Sundance as a premium line.  

I would like to understand this as well.  My Jacuzzi dealer said that Jacuzzi is the premium with Sundance a step below.  Is this true or not?  Or are they not stating it accurately. I would really like to know.
Title: Re: What spa brands are considered "premium"?
Post by: Spiderman on September 06, 2007, 06:54:33 pm
In addition to Hot Spring, don't forget Tiger River, a premium spa at a great price  :)
Title: Re: What spa brands are considered "premium"?
Post by: Micah on September 06, 2007, 07:17:13 pm
Quote
[  For example, Caldera has Utopia vs Paradise lines, Hot Springs also sells Tiger River, and Jacuzzi offers Sundance as a premium line.  

I would like to understand this as well.  My Jacuzzi dealer said that Jacuzzi is the premium with Sundance a step below.  Is this true or not?  Or are they not stating it accurately. I would really like to know.

"The Jacuzzi 400 series is the top of the line when it comes to Jacuzzi/Sundance."  That is a quote from Jonathan Clark. President of both Jacuzzi and Sundance

Jacuzzi is definetly a PREMIUM line
Title: Re: What spa brands are considered "premium"?
Post by: Mendocino101 on September 06, 2007, 07:37:08 pm
Quote
HotSpring is a premium brand, but it is not an expensive brand compared to others.

Sundance, Jacuzzi, Artesian, Master, Dimension 1, Bullfrog, CalSpa, Thermospa, Blue Water Spas, Haven, Vita, Superior, Sun Belt, Sunco, Sundaze, Dynasty, LA, Coast, are all brands that are more expensive than HotSpring based upon the prices I see posted.

I would say that most reasonable folks would classify HotSpring, Caldera, Sundance/Jacuzzi, Dimension 1, and Marquis as your premium brands with some consideration given towards Arctic, Artesian, Beachcomber, and Coleman as well.

Premium- superior quality or value.

Hope this helps!

Terminator


 I would echo terms statement, there are others who some may feel belong and perhaps rightly so but few would disagree with those mentioned.
Title: Re: What spa brands are considered "premium"?
Post by: Vinny on September 06, 2007, 07:37:50 pm
There are premium lines inside the premium names themselves. Almost all the manufacturers have them

Hot Springs is premium then would come Tiger River then I guess a toss up between Hot Spot and Solana and this is the HS lineup.

Jacuzzi and Sundance are both premium lines with Jacuzzi's 400 series the top of Jacuzzi's line and the 800 seies the top of the Sundance line. Jacuzzi has the 300 series and now a 200 series Sundance has the 700 series.

Artesian has the Platinum, Gold and Island series. They used to have a Promo series but that's not listed on their website anymore.

So even though you buy a "premium" name, you still may not buy their "premium" spa. Although an Artesian Grand Cayman is kind of like a Artesian Piper Glen there still is a difference in jets, probably feel, warranty and price.

Term mentioned how inexpensive HS is and that may be true at the higher end - Grandee vs Piper or Optima but in my limited experience their price points are much higher to begin with compared to Artesian, Sundance or Jacuzzi. In 2004, a Vanguard was going for $7400 and I bought my tub for around $6500, the Sundance Bahia was $6300. I didn't price out Tiger River since the salesperson wouldn't talk to me about it so I'm not comparing apples to appples.
Title: Re: What spa brands are considered "premium"?
Post by: D.P. Roberts on September 06, 2007, 07:41:49 pm
Quote

"The Jacuzzi 400 series is the top of the line when it comes to Jacuzzi/Sundance."  That is a quote from Jonathan Clark. President of both Jacuzzi and Sundance

Jacuzzi is definetly a PREMIUM line

Well, that's kind of silly, as from what I've heard the Jacuzzi 400 series and the Sundance 800 series come off the same assembly line, and use many of the same components. I'd say those two series are equally premium.
Title: Re: What spa brands are considered "premium"?
Post by: Micah on September 06, 2007, 09:33:48 pm
Quote

Well, that's kind of silly, as from what I've heard the Jacuzzi 400 series and the Sundance 800 series come off the same assembly line, and use many of the same components. I'd say those two series are equally premium.

The Jacuzzi 300 and 200 series come off of the same assembly line and share some of the same components as the 400 series.  That dosent make them equal to a 400 series.  The 400 series has Jacuzzi's most advanced filteration system, The most advanced jetting system (the MX2 and the new RX jet) and had the ABS pan instead of a wood base.  
For the record the Jacuzzi 200 series has the same base construction as the sundance 800 series.  The Jacuzzi 300 and 400 series has the upgrade to the ABS pan bottom.  
Title: Re: What spa brands are considered "premium"?
Post by: D.P. Roberts on September 06, 2007, 11:47:32 pm
Quote

"The Jacuzzi 400 series is the top of the line when it comes to Jacuzzi/Sundance."  That is a quote from Jonathan Clark. President of both Jacuzzi and Sundance

Jacuzzi is definetly a PREMIUM line

I'm still trying to make sense of this. Jacuzzi and Sundance both have premium reputations. For a corporate executive to boost one over the other doesn't make sense.

For example, the 400 series is getting a lot of attention with Jacuzzi right now. Meanwhile, the Sundance 700 series just got a makeover. That way, one division's top line gets some press, while the other division's middle line gets the attention.

I was thinking that maybe next year they switch, and Sundance's 800 series gets a big makeover with lots of publicity, while the Jacuzzi 300 series gets a freshening. Capiche? I know car companies do that sort of thing. It helps sales.

And here's a quote from the Sundance site:

"Sundance Spas are the best built hot tubs in the world...the most advanced water purification options available...Sundance is the best." - Jonathan Clark
Title: Re: What spa brands are considered "premium"?
Post by: tony on September 07, 2007, 08:52:44 am
Quote

I'm still trying to make sense of this. Jacuzzi and Sundance both have premium reputations. For a corporate executive to boost one over the other doesn't make sense.

For example, the 400 series is getting a lot of attention with Jacuzzi right now. Meanwhile, the Sundance 700 series just got a makeover. That way, one division's top line gets some press, while the other division's middle line gets the attention.

I was thinking that maybe next year they switch, and Sundance's 800 series gets a big makeover with lots of publicity, while the Jacuzzi 300 series gets a freshening. Capiche? I know car companies do that sort of thing. It helps sales.

And here's a quote from the Sundance site:

"Sundance Spas are the best built hot tubs in the world...the most advanced water purification options available...Sundance is the best." - Jonathan Clark

Today, I do not think Jacuzzi/Sundance does not boost one over the other...but at one time it did and it had to do with the buyout agreement between Sundance and Jacuzzi.  Sundance was purchased to take over all the spa manufacturing for Jacuzzi but Sundance was to get the new bells and whistles and the new engineering and technology first.  In 2002, Sundance created Jacuzzi Premium spas in their Chino, CA factory and totally redesigned the spas.  Some of the old Jacuzzi Whirlpool features were retained, I am sure to keep a link to the past, such as push button air controls and the abs bottom, but the Jacuzzi Premium spas were built very much like a Sundance spa.  Now ten years after the merge, you can see things start to change.  Jacuzzi has a real top line spa now similar to the Sundance line with similar features.  No matter how different they seem, the two lines are very much the same.  Some features may be slightly different, but they share the same basic design and engineering....whether it be the pumps, filtration, shell, cabinet, electronics.  Of course Jacuzzi has changed hands in the meantime and they seem to want to take advantage of its name these days.  On top of that, I am sure that some of the original Sundance ownership and management team, such as Jonathan Clark, are getting ready to cash in and move on.  
Title: Re: What spa brands are considered "premium"?
Post by: 104 degrees on September 07, 2007, 08:58:33 am
Quote

Today, I do not think Jacuzzi/Sundance does not boost one over the other...but at one time it did and it had to do with the buyout agreement between Sundance and Jacuzzi.  Sundance was purchased to take over all the spa manufacturing for Jacuzzi but Sundance was to get the new bells and whistles and the new engineering and technology first.  In 2002, Sundance created Jacuzzi Premium spas in their Chino, CA factory and totally redesigned the spas.  Some of the old Jacuzzi Whirlpool features were retained, I am sure to keep a link to the past, such as push button air controls and the abs bottom, but the Jacuzzi Premium spas were built very much like a Sundance spa.  Now ten years after the merge, you can see things start to change.  Jacuzzi has a real top line spa now similar to the Sundance line with similar features.  No matter how different they seem, the two lines are very much the same.  Some features may be slightly different, but they share the same basic design and engineering....whether it be the pumps, filtration, shell, cabinet, electronics.  Of course Jacuzzi has changed hands in the meantime and they seem to want to take advantage of its name these days.  On top of that, I am sure that some of the original Sundance ownership and management team, such as Jonathan Clark, are getting ready to cash in and move on.  

Hay Tony :)


Does Sundance and Jacuzzi have 100% no by-pass filtation?

John
Title: Re: What spa brands are considered "premium"?
Post by: tony on September 07, 2007, 09:00:19 am
Quote

The Jacuzzi 300 and 200 series come off of the same assembly line and share some of the same components as the 400 series.  That dosent make them equal to a 400 series.  The 400 series has Jacuzzi's most advanced filteration system, The most advanced jetting system (the MX2 and the new RX jet) and had the ABS pan instead of a wood base.  
For the record the Jacuzzi 200 series has the same base construction as the sundance 800 series.  The Jacuzzi 300 and 400 series has the upgrade to the ABS pan bottom.  

If the ABS bottom was that much of an upgrade, you would have surely seen them on Sundance spas years ago.  It is a hold over from the old Jacuzzi Whirlpool spas.  From 2002 to recently, anything deemed best was put onto the Sundance 800 series spas.  it sure sounds good though.
Title: Re: What spa brands are considered "premium"?
Post by: hottubdan on September 07, 2007, 09:03:50 am
Quote

Hay Tony :)


Does Sundance and Jacuzzi have 100% no by-pass filtation?

John

Actually, at the high end they have 100% by pass filtration; none of the water going through the jet pumps is being filtered. ;)
Title: Re: What spa brands are considered "premium"?
Post by: tony on September 07, 2007, 09:07:59 am
Quote

Hay Tony :)


Does Sundance and Jacuzzi have 100% no by-pass filtation?

John

No, they have 100% by-pass filtration.  On the top of the line spas, filtration is handled by a separate high flow circ pump.  Therapy is handled by their own pumps.  Filtration and therapy are kept as separate systems.  The high flow circ pump will turn over and filter more water in a day than most any system.  As far as I know, the only manufacturer that uses 100% no by-pass filtration is HotSpring.  The use a low flow circ pump to filter and additionally filter when the jet pumps are turned on.

FWIW, one of the features I personally don't like about HotSpring spas is the 100% no bypass filtration....all those filters to clean.
Title: Re: What spa brands are considered "premium"?
Post by: 104 degrees on September 07, 2007, 09:14:31 am
Quote

No, they have 100% by-pass filtration.  On the top of the line spas, filtration is handled by a separate high flow circ pump.  Therapy is handled by their own pumps.  Filtration and therapy are kept as separate systems.  The high flow circ pump will turn over and filter more water in a day than most any system.  As far as I know, the only manufacturer that uses 100% no by-pass filtration is HotSpring.  The use a low flow circ pump to filter and additionally filter when the jet pumps are turned on.

FWIW, one of the features I personally don't like about HotSpring spas is the 100% no bypass filtration....all those filters to clean.

Thank you tony.
Title: Re: What spa brands are considered "premium"?
Post by: Micah on September 07, 2007, 10:48:05 am
Quote

Actually, at the high end they have 100% by pass filtration; none of the water going through the jet pumps is being filtered. ;)
Since you used the word "THEY", I am going to assume you mean both Sundance and Jacuzzi.  I guess you had better check your facts.  Water get sucked from the bottom suction fitting into the "PolishingFilter" (the one with the closed lid) on the Jacuzzi
Title: Re: What spa brands are considered "premium"?
Post by: 104 degrees on September 07, 2007, 11:01:50 am
Quote
Since you used the word "THEY", I am going to assume you mean both Sundance and Jacuzzi.  I guess you had better check your facts.  Water get sucked from the bottom suction fitting into the "PolishingFilter" (the one with the closed lid) on the Jacuzzi


So jacuzzi filters all the water before sending it threw the jets??

John
Title: Re: What spa brands are considered "premium"?
Post by: Micah on September 07, 2007, 11:08:01 am
Quote


So jacuzzi filters all the water before sending it threw the jets??

John
I was responding to his comment that "[glow]they have 100% by pass filtration; none of the water going through the jet pumps is being filtered."[/glow]
Title: Re: What spa brands are considered "premium"?
Post by: East_TX_Spa on September 07, 2007, 11:23:29 am
Sounds like the president of the company has a bit of a credibility issue, or else is simply the type of person to "tell 'em what they wanna hear."  Blech! :P

Strong leadership is decisive in its words and actions.  Duplicitous statements create distrust and disharmony among the collective body.

Terminator
Title: Re: What spa brands are considered "premium"?
Post by: Spatech_tuo on September 07, 2007, 11:30:21 am
Quote

"The Jacuzzi 400 series is the top of the line when it comes to Jacuzzi/Sundance."  That is a quote from Jonathan Clark. President of both Jacuzzi and Sundance

Jacuzzi is definetly a PREMIUM line

Is this quote located somewhere or is this an urban legend that it was uttered?

I can't imagine it made the Sundance side very happy if it were truly said.
Title: Re: What spa brands are considered "premium"?
Post by: hottubdan on September 07, 2007, 11:37:09 am
Quote
I was responding to his comment that "[glow]they have 100% by pass filtration; none of the water going through the jet pumps is being filtered."[/glow]

Micah,

I stand corrected.  I assumed engineering was the same from multiple posts that 800 series is similar to 400 series.

Thank you for correcting me without flaming. :)
Title: Re: What spa brands are considered "premium"?
Post by: East_TX_Spa on September 07, 2007, 11:40:24 am
Quote
FWIW, one of the features I personally don't like about HotSpring spas is the 100% no bypass filtration....all those filters to clean.

What's great is that the majority of people who visit my store absolutely love the idea of all the water being filtered all the time.  On occasion, a shopper will say to me "The dealer down the road says ya'lls filters are always dirty...is it true?"

With a flourish (and sometimes a pirouette), I remove the filter lid and giddily reply "Absolutely, our filters get incredibly FILTHY!  Here, take a look."

I show them all of these dusky filters full of hair and other assorted crud, then I kindly point out all of the advantages to having this nastiness in their FILTERS instead of in their PUMPS and HEATERS and PLUMBING.  "Don't you think it's better to have dirty filters and clean water, pumps, heaters, and plumbing rather than kinda dirty filters, kinda dirty pumps, kinda dirty heaters, and kinda dirty water?"

98% of them agree, the other 2% haven't understood a word I've said (it is East Texas, after all).

The coup d' grace occurs when I swoop up a handful of water out of the spa and gulp it down right in front of them.

Everybody's entitled to their own opinions.  My opinion has always been that it is better to filter all of the water as opposed to not doing so. :)

Terminator
Title: Re: What spa brands are considered "premium"?
Post by: Steve on September 07, 2007, 12:00:47 pm
Dirty filters are a GOOD thing. I think the question comes down to how many filters are really required to filter a residential spa?

I don't question the HS method because it has never been explained to me clearly as to why 6 filters (325 sq ft.) are needed. Obviously, there's a reason.

In comparison, when I had my Beachcomber, it filtered 42,000 gallons of water per day with ONE 50 sq ft. filter and the water was pristine all the time as were most of our customers. Is either system wrong? Is 42,000 gallons per day or 6 filters overkill? Some may think so... I do agree that much of it is reflected by watercare products and the level of understanding to be proactive in your approach to balancing the water.

Guranteed I could take ANY spa on the market and turn it into a brewing pot of BLAH within a few days if I wanted to, regardless of the filtration method.  ;)

There's a LOT of "marketing" that goes into filtration due to the fact that everyone wants, clear, clean water and this is one major factor in achieving it. Hydropool filters from the top and bottom of the spa (their USP is "self clean" ) and also has no-bypass and only 1- 50 or 75 sq ft filter.

My point is that there is more than one way to "skin a cat" (Gawd I hate that expression!), and no one has a far superior method of filtration... just a different one.

Steve
Title: Re: What spa brands are considered "premium"?
Post by: East_TX_Spa on September 07, 2007, 01:33:28 pm
Here's a great example of the advantages of HotSprings' exclusive 100% No-bypass Filtration from the recent Alley Fest:

Here are the fine gentlemen from the Longview Fire Department filling up our spas with their wretched water from their truck:
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC03511.jpg)

An hour later, this is what the filters looked like:
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC03515.jpg)

A few minutes later, Officer Krc stopped by to pose with Holly and Theresa.  Notice the crystal clear water (elapsed time, approximately 1 hour and 20 minutes from fill up):
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC03519.jpg)

A couple of hours later:
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC03574.jpg)


The Solana SX, a spa with a 35 sq. ft. filter and bypass valves like other brands, didn't get good and clean until the next day.

It truly amazed everyone that saw the water beforehand and after!

Terminator
Title: Re: What spa brands are considered "premium"?
Post by: tony on September 07, 2007, 01:34:45 pm
Quote

My point is that there is more than one way to "skin a cat" (Gawd I hate that expression!), and no one has a far superior method of filtration... just a different one.

Steve

Exactly!
Title: Re: What spa brands are considered "premium"?
Post by: tony on September 07, 2007, 01:38:24 pm
Quote

What's great is that the majority of people who visit my store absolutely love the idea of all the water being filtered all the time.  On occasion, a shopper will say to me "The dealer down the road says ya'lls filters are always dirty...is it true?"

With a flourish (and sometimes a pirouette), I remove the filter lid and giddily reply "Absolutely, our filters get incredibly FILTHY!  Here, take a look."

I show them all of these dusky filters full of hair and other assorted crud, then I kindly point out all of the advantages to having this nastiness in their FILTERS instead of in their PUMPS and HEATERS and PLUMBING.  "Don't you think it's better to have dirty filters and clean water, pumps, heaters, and plumbing rather than kinda dirty filters, kinda dirty pumps, kinda dirty heaters, and kinda dirty water?"

98% of them agree, the other 2% haven't understood a word I've said (it is East Texas, after all).

The coup d' grace occurs when I swoop up a handful of water out of the spa and gulp it down right in front of them.

Everybody's entitled to their own opinions.  My opinion has always been that it is better to filter all of the water as opposed to not doing so. :)

Terminator

I have nothing against 100% no bypass filtration.  As a matter of fact, HotSpring spas are amoungst my favorites.  I just don't like dealing with all the filters.  Thats just me. ;)
Title: Re: What spa brands are considered "premium"?
Post by: cburk0677 on September 07, 2007, 02:00:29 pm
I have a vanguard and rinse out my filters with a garden hose and sprayer every two weeks. Only takes about 20 minutes to rinse them all off. Not a lot of work if you ask me. I enjoy keeping my spa water crystal clear. I'm sure I could let the filters go longer than 2 weeks in between rinsing but my theory is that if you keep on top of the maintenance the filters should last a lot longer.  Once my first set of filters wear out I'm going to upgrade to the tri-x filters.
Title: Re: What spa brands are considered "premium"?
Post by: Mendocino101 on September 07, 2007, 02:48:56 pm
Most spas on the market today will filter the water fine, this is not a knock on anyone but a 25sq ft filter will keep your spa clean, just look at the size of a pool filter that is filtering 20,000 gallons of water and you can see that the sq footage is more than adequate on most spas. Comfort, energy efficiency, warranty, those things should be of a bigger concern.
Title: Re: What spa brands are considered "premium"?
Post by: 104 degrees on September 07, 2007, 02:54:25 pm
Quote
Here's a great example of the advantages of HotSprings' exclusive 100% No-bypass Filtration from the recent Alley Fest:

Here are the fine gentlemen from the Longview Fire Department filling up our spas with their wretched water from their truck:
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC03511.jpg)

An hour later, this is what the filters looked like:
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC03515.jpg)

A few minutes later, Officer Krc stopped by to pose with Holly and Theresa.  Notice the crystal clear water (elapsed time, approximately 1 hour and 20 minutes from fill up):
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC03519.jpg)

A couple of hours later:
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC03574.jpg)


The Solana SX, a spa with a 35 sq. ft. filter and bypass valves like other brands, didn't get good and clean until the next day.

It truly amazed everyone that saw the water beforehand and after!

Terminator


Term
You should consider being a Hotspring spa salesman. I think you would be good at it.

John
Title: Re: What spa brands are considered "premium"?
Post by: East_TX_Spa on September 07, 2007, 03:16:31 pm
Quote
Term
You should consider being a Hotspring spa salesman. I think you would be good at it.

John

Thank you kindly, but I'm very happy in my current position. :)

Term
Title: Re: What spa brands are considered "premium"?
Post by: 104 degrees on September 07, 2007, 03:23:42 pm
Quote

Thank you kindly, but I'm very happy in my current position. :)

Term

Cool ;)