Good point drewstar.
Bill,
How often are you using that MPS?
I missed one thing in your first email. You said that CC is still zero the next day.
You would think if the FC was being used up killing something the CC reading would go up as your FC reading goes down. Unless MPS was introduced to oxidize the CC (that wouldn't necessarily effect the TC or FC readings).
So another question would be did you shock with MPS before you took your chlorine readings on the second day?
A general routine would be to manage your dichlor on a daily (roughly) basis, for example 1-3ppm like your dealer said. Then shocking about once a week, or when combined chlorines get high.
Shocking is designed to oxidize contaminants (oils, etc.) and combined chlorines.
Since you said you had 10ppm FC I assumed you were shocking with dichlor, that amount sounds like a shock dose.
If you are also adding MPS it could explain why you might see anomalies in your chlorine readings. MPS will oxidize the CC out, but could have a marginal impact on the FC and TC, giving you that FC=TC reading.
You should use either dichlor or MPS for your weekly shock,but not both at the same time. I am using MPS to shock weekly and about monthly I substitute dichlor for my shock so the tub gets super sanitized because of the higher dichlor dose.
Or everything I said could be wrong, there are so many variables when dealing with this stuff that we can just give you some general guidelines and things to consider.
Steve