Welcome to our forum.
Nice post, I find it very interesting when a seasoned Hot tub user "upgrades" to a new tub and look forward to the day I have to (as long as it's 14 years + like you) What was the tub you replaced, did the dealer remove it for you? Have you altered your chemical routine with the new tub?Ray
You didn't buy from a place named Crocker Sales did you?Also curious what were the problems with the 3 year old Opal?
If you ask me the dealer is not important so no worries, but the deal you get is.
I went to the crocker in Merrimack, NH. Not sure which one you went to. I know they have one in Woburn, Ma also. I met a guy named Hal. That guy is a joke, and a liar. I have some inside information on that dealer and him. Basically he sells Vita now. He has a very bad relationship with Artesian that is why you don't see any in his showroom..If you ask me the dealer is not important so no worries, but the deal you get is. I didn't buy from him for many of my own reasons, but if you got a good deal good for you..Enjoy your new Spa..