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That is very true. It certainly costs money to bring the car to the dealer if it needs to be towed.
I disagree, . . . the manufacturer of the SPA determines how they are going to set up their warrantee program. They can choose not to offer any warrantee if they wish. They can choose to fully/properly pay the service center or come up with a structure where all parties 'share' the cost of the warrantee. Consumers then can make a purchase decision based on what is offered. In my opinion, if a SPA company chooses to weasel out of their responsibilities to pad their bottom line by not properly paying the repair service company, they can choose to do that. But, to me, that reflects very negatively on them as a business. Consumers have a choice when it comes to this, . . . I did, and was very concerned about Sundance’s wording in their warrantee that allowed for ‘travel charges’. So much so, that we decided not to buy that brand even though we like the SPA we were looking at. The warrantees do read differently. A couple of examples, . . . Sundance: "There will be no charge for parts or labor to repair the defect, although you may be assessed reasonable repairman travel charges."Artesian: "There will be no charge for parts and labor within the above terms. However, travel charges are not covered if you live outside a normal service area of the agent."Any warrantee’s legalities can be debated, . . . but to me, those are completely different programs.
The warrantees do read differently. A couple of examples, . . . Sundance: "There will be no charge for parts or labor to repair the defect, although you may be assessed reasonable repairman travel charges."Artesian: "There will be no charge for parts and labor within the above terms. However, travel charges are not covered if you live outside a normal service area of the agent."Any warrantee’s legalities can be debated, . . . but to me, those are completely different programs.
Coleman is basically failure free. It is in any manufacturers benefit to build a product that requires no warranty work.
I saw Steve's post above and had to check to see if this was really posted. With all due respect to Coleman, the first statement is basically reality free. As far as the second statement, I think everyone figured that out but easier said than done.
Yep in a perfect world... Though I am glad to hear that there is now a manufacturer that tries to build a great product.... That differs so much from the rest of us building & selling that crap! Oy vey!
the better the product and less warranty work.......manufacturers makes more profit. Tech support isn't an expense item....it is a profit center. Think differently............
... Coleman is basically failure free...