Welcome to our forum.
This is my first post, and it is not a pleasant one!I was my new hot tub for the 3rd time (I used it twice yesterday after waiting 40 hours for it to heat up - 115 volt) and after about 10 minutes I hear a gushing noise. I thought that the filter may be clogged but upon looking, noticed water gushing out of the top and bottom of the tub just to the left of the control panel. I have called the Caldera dealer and he is sending out someone within the hour to look at it.Should I INSIST upon a new tub? I am very upset and disappointed as you can imagine. Should I ask the dealer for more test strips and chemicals, as I used about 20 of them to get it just right. HELP!
Let them check it out. If easy fix, let them do it.If not, REQUEST a new tub.Request for small compensation is not unreasonable.