Stereo Option - worth it or waste of $?

[Richs100]

Thanks Bonibelle.  Any help on this issue would be greatly appreciated.  I love my new tub to death, but this is an issue that bugs me.  My previous HS tub ran like a watch for over 11 years, so any early difficulties with the new one disturb me a bit.

If one of the dealers could briefly explain why the Hot Spring system can't use a universal remote like the Balboa Dolphin, that would help me understand a lot.  (My dealer didn't know the answer, and rightly, said so up front)

Thanks again

[East_TX_Spa]

I'm not sure what to tell you about the remote.  I'm not aware of any of my customers having trouble with them (I'm guessing there's only about 6 of them I have personally sold, so that isn't a lot to go on, granted).

The one's I have had in the store have worked fine.  I agree that they are not designed the way I would have wanted, but I assume they did it that way to keep it simple and reliable.  Don't sound like it's too reliable, do it?

I will ask someone in the know and try to find you an answer.

Terminator

[Richs100]

I'm not sure what to tell you about the remote.  I'm not aware of any of my customers having trouble with them (I'm guessing there's only about 6 of them I have personally sold, so that isn't a lot to go on, granted).

The one's I have had in the store have worked fine.  I agree that they are not designed the way I would have wanted, but I assume they did it that way to keep it simple and reliable.  Don't sound like it's too reliable, do it?

I will ask someone in the know and try to find you an answer.

Terminator

Any info that helps me find out about the possibilities of using a Universal remote like the Dolphin will be Greatly Appreciated.  Thanks