Don't go blaming it on the dealer! Because as you know we have the same dealer!!
Then again it ain't too comforting to think that Artesian is screwing up!!!
Either way it's a lose/lose situation. :-/
Actually we have the same filters I believe and they should be the 50 sq ft filters. Unfortunately, it seems that Artesian used different filters at different times. I think we use Unicel 7CH-22, here's a link to Spadepot's Artesian filter selection
http://www.spadepot.com/warehouse/filters/fil-bybrand2.asp?spa_name=Artesian. The bottom filter is the filter I think we have, I've never measured them to see if they match but I would think the only dimension that matters is the size of the screw-in part.
Anyway, this is the second not so nice post that I've read about Artesian today and the first negative post about our dealer ... hopefully this is not something that becomes a trend. I would REALLY hate to buy a Hot Springs!
Please post and let us (me) know how you made out!