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re: To begin with it states it goes through the dealer. That implies it is the dealers who bear the burden, not the manufacturer. This is from the Hot Springs Warranty:WARRANTY PERFORMANCETo make a claim under this warranty, contact your dealer. In the event you are unable to obtain service from the dealer, please contact Watkins Manufacturing Corporation, 1280 Park Center Drive, Vista, California, 92081, Attn: Customer Service Department (800) 999-4688 or via email. You must give Watkins and/or your dealer written notice of any warranty claim, along with a copy of your original purchase receipt indicating the date of the purchase, within ten (10) days of the time you discover the claim. Watkins reserves the right to inspect the malfunction or defect on location.Now can we also go over every other spa manufacture 2007 warranty with a suspicious "microscope every word"......"they suck fine tooth comb"?Oh wait a minute...everybody else is perfect and have 100%satisfied customers with not a single warranty "issue".God forgive me....I forgot!
It appears someone has nothing better to do with their time then attack the Cal Spa WarrantyNot that theres anything wrong with thatChris H are you being out sold buy Cal it seems everytime a Cal thread comes up you bring up the link to the warranty. 2 words Broken Record Give us something else besides hearsay & the linkHappy Holidays Everyone
"[At least Cal, HS, and some others proudly show their complete warranty details on their website...Several spa makers don't.
Most of the changes have come on components to the tub not the major parts like structure and labour. As new product reliability increases like pump seals they have to add revisions to the warranty. When products improve you have to improve with them.Changes for 07 lots of cosmetic like skirting,lighting,waterfalls.They have dropped a few tubs combined a couple of starter series. They dropped a whole series, renamed the Victory series the VX line and it will have more options for price point tubs. There is no more unsightly CAL WOOD all synthetic filters have changed to a thread-in style. Im sure I missed some stuff but thats the jist of it.