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I may not be as well off financually as you are and I need this hot tub for my wifes medical problems, I don't have medical coverage because I can't afforde it and when I ask my dealer to cut the cost my $500 they would not even think about it,,, so yes I am looking for a better price for the tub my wife likes and yes it makes me mad that now I might and probebly will get charge a trip charge ( $65.00 trip charge to go 3.85 miles to fix my spa under warranty) If I dont get the tub from local dealer, and not only that but when the heater goes out under warranty the heater only cost $50 if I did the repair myself Im sure this would void the warranty.
Ok,Here's another scenario.The local dealer goes out of bubusiness 1-2 years after I buy my spa from him.He charges a $65.00 trip charge to go 3.85 miles to fix my spa under warranty, so now the closest dealer in 85 miles away. I wonder what he's going to charge?Can someone give me some input on this?I'm sorry Brewman but these are things I have to worry about, I may not be as well off financually as you are and I need this hot tub for my wifes medical problems, I don't have medical coverage because I can't afforde it and when I ask my dealer to cut the cost my $500 they would not even think about it,,, so yes I am looking for a better price for the tub my wife likes and yes it makes me mad that now I might and probebly will get charge a trip charge ( $65.00 trip charge to go 3.85 miles to fix my spa under warranty) If I dont get the tub from local dealer, and not only that but when the heater goes out under warranty the heater only cost $50 if I did the repair myself Im sure this would void the warranty.I wouldn't own any appliance that was not made my whirlpool and defiantly only buy washer and dryers ( side by side ) that are made by whirlpool they are the best,but thats,just me
Similar to how Mr. Texas is won't take care of customers who go elsewhere for a better deal?
Also I think your Uncle was wrong for not selling him a belt. That was just a stupid move on his part. Is that why he's out of business, for pulling stunts like that? Word get's around in those northern most small towns.
If they buy somewhere else, they're not my customer. They are the other dealers customer.
We agree to disagree..
QuoteSimilar to how Mr. Texas is won't take care of customers who go elsewhere for a better deal?If they buy somewhere else, they're not my customer. They are the other dealers customer. We take care of ALL of our customers, they should take care of theirs.If they cannot service THEIR customer, why should we? Maybe they shouldn't sell a spa to someone if they are not going to service the spa afterwards. We have our OWN customers to take care of and it would not be fair to them.Been doing it this way for 21 years, OUR customers are happy, so don't fret about it sledjunkie. Dealers aren't important anyway so why do you even care? Terminator
Taken care of people that did not buy a spa from you is a way of gaining that customer, they will needs chemicals... and if you do a good job that same person will tell their friends where to shop for a spa.