Welcome to our forum.
Major problems have been addressed. Though, being new with hot tubs, I wonder if others are experiencing any frustrating bugs with these new tubs.
Service man drilled a hole in the bottom corner to drain a leak. Still leaking slightly from the hole. Uneven flow from two open neck jets that are right next to each other. Diverter handles fall off in my hand. Head rests constantly fall off and need to be reattached :-/