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Is it common practice to send a floor model without telling the customer?
Good point. HS has a bunch of stickers on the skimmer lid. More precisely, they are on the shrinkwrap which is wrapped around the skimmer lid.Here's a tiny picture of how the factory wrapping looks.
Chas and Giraffe,Would you deliver a floor model to a customer without telling them? It sounds unethical to me even though I'm sure the spa would be just fine.
It was a wet floor model.