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Cat, The Captiva will be a good spa for you. Artesian will stand behind the warranty, bt it's the dealer that executes it so make sure they are OK too.
I called the "Factory Direct Outlet" in Baltimore for a quote on the same spa and suprise, suprise the price was no lower.
How do I find out where the factory direct outlets are? I do have a place nearby called "STM" that makes hot tubs and sells directly to the public but I am not sure of the quality of their tubs.
Couple of weeks with the tub.My first time owning a tub.Have two family members and a couple of friends with tubs.Why do you ask?