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I skimmed the LED thread, and wanted to start a new thread dealing with the term "void the warranty" which gets bandied about here.I think some people are under the impression that if you damage or modify some part of your tub, that the entire warranty ends suddenly and completely. That is not generally the case.In my experience, Watkins has never voided a spa warranty. Never. Now, I have had many warranty claims denied over water care: mostly on pump seals where the water was very obviously not balanced. In those cases, I usually end up charging a small amount to cover my costs, replace the seal and orings, and give the owner more education on water care - or tell them not to keep the floater in the filter/skimmer etc. And if there is a problem with some other part of the spa, the warranty still covers it.But what I mainly want to communicate is this: if you add some device such as a color-changing light, an ozone system, etc. to your spa, and THAT ITEM damages something, then you can expect the tub maker to reject your service claim. I think that should be patently obvious to anyone. If, on the other hand, you add a light, and the spa shell cracks, your warranty will generally still be in effect. Tub makers that I have dealt with - other than Cal Spa I'm sorry to say - have never gone looking for ways to entirely 'void your warranty' becuase of some accessory item.
Which is precicly why I said "modifications to the shell will void you structural warranty. I hope I didn't give the impression that it would void the total warranty.
………… I think some people are under the impression that if you damage or modify some part of your tub, that the entire warranty ends suddenly and completely. That is not generally the case.In my experience, Watkins has never voided a spa warranty. Never. Now, I have had many warranty claims denied over water care……………But what I mainly want to communicate is this: if you add some device such as a color-changing light, an ozone system, etc. to your spa, and THAT ITEM damages something, then you can expect the tub maker to reject your service claim. I think that should be patently obvious to anyone. If, on the other hand, you add a light, and the spa shell cracks, your warranty will generally still be in effect. Tub makers that I have dealt with - other than Cal Spa I'm sorry to say - have never gone looking for ways to entirely 'void your warranty' becuase of some accessory item.
I'd llike to bring forward from the LED discussion my link to the "Tie-In Sales Provision" of the Magnuson-Moss Warranty Act I'm not accusing anyone here of being in violation of it, and common sense tells us if you were to modify and/or repair your tub and it leads to electrucal or structual failure, only a fool or thief would want it covered under warrenty. However, I've run into a few sales folks in several industries that would use the "You might void your warrenty" scare tatic to get you to purchase parts and supplies only from them. So, for everyon'es edification: "Tie-In Sales" Provisions" The Magnuson-Moss Warranty Act Generally, tie-in sales provisions are not allowed. Such a provision would require a purchaser of the warranted product to buy an item or service from a particular company to use with the warranted product in order to be eligible to receive a remedy under the warranty. The following are examples of prohibited tie-in sales provisions. In order to keep your new Plenum Brand Vacuum Cleaner warranty in effect, you must use genuine Plenum Brand Filter Bags. Failure to have scheduled maintenance performed, at your expense, by the Great American Maintenance Company, Inc., voids this warranty. http://www.ftc.gov/bcp/conline/pubs/buspubs/warranty.htm