Welcome to our forum.
No bypass filtration was a great marketing plow years ago but it has severley limited what HS spas can do as far as jet performance....
About the warranty service, I am assuming that since they are both Watkins products, the local Hot Spring dealer would provide warranty service, however... I have tested both and like the Geneva a little better, mostly due to the lounge seat (didn't really care for the motomass.) and the control panel inside the spa. I liked the filtration system on the Envoy better than the Geneva, but I doubt that will be my deciding factor. This will be my second tub (first one was a Gulf Coast Englewoood) and since I am spending twice as much, I want to make sure I do it right this time.
What's wrong with Caldera controls if in a cold weather climate? They are not on the side of the cabinet like a HS. Also Caldera Spa "SHELLS" are made in Mexico, then they are taken up to Vista for plumbing. Anything wrong with that?Maybe you should do some reasearch on the brands before you go out making broad generalizations about the tubs.
I'm so glad to see that Jacuzzi and Sundance aren't the only ones to have arguements among family members
Speaking from a selling perspective, and a selling perspective only, Caldera spas are too similair to a 100 other spas on the market. There is no real exclusivity in how they are built or operate, the jets they use or insulation they have or the way the filter etc... so in comparing them to HS, I personally have a bias. Ask dealers who have sold both products, and they will tell you which spa is easier to sell. I sell both, so I'm not narrow minded on one individual product. Both are great products and stand to last a long time.P.S. These are my opinions, and the comments made were not intended to downplay one brand or the other. There are many customers who prefer the HS product to the Caldera and vice versa. By the way when is the annual full contact football game between HS and Caldera.