Welcome to our forum.
My choice of words was poor?
Sorry Steve, no. I was refereing to Drewski's Guzz's Boo-boo comment. And J_MdD's shylocks and burning at the stake references.
Thanks Pkud.
Sorry Steve, no. I was refereing to Drewski's Boo-boo comment. And J_MdD's shylocks and burning at the stake references.
Why is it that everybody has to be compensated these days if everything does not go exactly to plan. The dealer did nothing wrong here, why should he have to give you something to make your boo boo feel better. Look, your'e going to enjoy the spa for many many years to come, waiting a few weeks is not going to hurt you.
Youve got to be kidding- I dont think anyone is suggesting that he go postal on his dealer, but he DOES deserve some sort of compensation. Even if the dealer did nothing wrong, the dealer represents the company, who did apparently screw up, even if only in a fixable, temporary way. We've all been there- waiting for a tub, or any big purchase. Waiting a few extra weeks wont "hurt" him, but it does sour the anticipation that he's had building up, and he put a sizable amount of money down. Seems like the dealer providing a loaner tub for a few weeks would be extremely considerate in his part, make the customer happy, and take care of the problem. Guzz, I hope you are not in customer service.
Why does he deserve compensation, thats what's wrong with our attitude these days, shi. happens, deal with it.[/u] Why should someone have to pay all the time... Give me a break!
It certainly appears that there are more people wanting a pound of flesh and NOBODY, knows what has really happened and it also appears the judge and jury have decided the dealer should suffer the consequenses. IF Salty_Ag is that outraged then he should make his own decisions. He really doesn't need little voices coaching him to go for the dealers throat or pocket.... ...I for one, will tell you that you're all making more than this dealer is. The price has been stated.
We are here to comment and respond if we so choose to, for others to judge us, or our response is unfortunate, and is similar to vigilante justice... In midevil times, they were burned at the stake, just because they believed in something.
Drew, I have been dealer for going on 23 years and I have had a sign on my wall for every one of those years, "We Guarantee Your Satisfaction, Or Your Money Back". For anyone to suggest that Guzz or I may need a lesson in customer care is both ignorant and insulting. Fault me if you may, but this thread seemed to have what I would call some anti dealer aggresssion suggesting that Salty_ag should get money or extras for his trouble, see what you can get, to cancel your order all of which seemed to be a bit hostile. This is simply MHO. Because I voiced my opinion, I guess that is why you turned on me.
I guess I'm a bad dealer now. A lady who bought an Envoy from us a year ago called and wanted us to come out, drain, clean, and refill her spa. I told her we'd be happy to do so for $100."I thought this thang had a five year warranty?""Yes ma'am, but that's not a warrantied issue.""Well, it oughta be. And just think, I was fixin' to recommend ya'll to some friends.""I appreciate it. And we'll be happy to come clean your spa, but it's going to take at least 2 hours and will cost $100.""I think I need to talk to the owner.""Here's his number. Good luck."Terminator
"I think I need to talk to the owner.""Here's his number. Good luck."Terminator