Welcome to our forum.
I read this thread and I thought hard about this topic and decided to respond although it is not what the poster expects. A little story first. When I decided to buy a spa I did some research, which is how I found this forum, and came up with a list of spa brands that seemed to frequently come up as good ones. Then I went to the yellow pages and found local dealers for some, but not all of them. For those not found in the yellow pages, I contacted the manufacturers to try to locate the nearest dealer. Then, with a short list of good brands with local dealers, I went shopping. Not one dealer was sleazy at all. They all were professional, did not bad mouth their competition, went out of their way to accomodate wet tests, answered all my questions and so on. Not one negative thing can be reported. This is in West Palm Beach, FL and the four dealers I visited carry HotSpring, Caldera, Jacuzzi, and Marquis. No one could go wrong buying any of these products from the duly appointed dealers for this locality. Then I come back to this forum that is frequented by a lot of dealers. Guess what? All professionals, helpful, trying to make a postive contribution. From this seat in the house this seems like a pretty clean industry. I am sure that there are horror stories out there, but in general my sense of it is that a consumer who gets screwed by a spa company just did not do their homework. To steal a phrase "the truth is out there," obtainable by anyone who cares to take the time to seek it.Regards,Bill
Rewording the post titled "Dealers, describe your worst customer ever."__________________________Owners, what was your worst experience ever with a dealer? I'm sure some of you walked away from a dealer for one reason or another. Have you ever had cash in hand and walked out because someone was a complete jerk? Tell us about your worst experience ever. I bet there are some good stories since you have to deal with the public on a daily basis....... Â
Very clever post Snyper.