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Well, that noise that I was complaining about a while ago, just got louder and louder. So I call the service department, and they had someone out the next day. He came and took a look. He said the pump was making some noises and swaped it out for a brand new one. We got it all back together and the noise is still there. What he thinks is that because the tub is on the cement patio, attached to the house it is causing vibrations. An he also thinks that my cabinet door is causing a rattle noise. He told me to put a little weather strip in between. I thimk that I may ask for a new door. We will see, how it goes.
The only reason the cement slab is contributing to the problem is the fact that you have a problem in the first plac. Mine is on a slab as well and if my pump made noise maybe the slab would cause it to reverberate but without the noise the cement isn't an issue.The pump should NOT be making any contact with the shell or the cabinet because when it does you'll definteily have a problem. Check to make sure you have full clearance on all sides of the pump. Also, are your pumps sitting on little rubber standoffs?