What's the Best Hot Tub

Author Topic: Applaud Jacuzzi and Dealer  (Read 1654 times)

wildriver

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Applaud Jacuzzi and Dealer
« on: February 06, 2006, 09:47:50 pm »
My wife and I bought a Jacuzzi J-345 last fall from More Than Stoves, based in Colchester, CT.  After the tub was installed and we were wiping it out before filling with water, my wife noticed a small surface flaw that would be below water level.  I called my dealer the next day, explained the defect (which my dealer said they had never seen before), emailed a picture, and was assured that they would contact Jacuzzi and replace the tub.  In the meantime, my dealer said to fill it and use it.
It took 3 months to receive the new tub, but we never skipped a beat in using it.  It was a hassle-free honoring of the warrantee (by Jacuzzi and my dealer), so I recommend both without hesitation!

Hot Tub Forum

Applaud Jacuzzi and Dealer
« on: February 06, 2006, 09:47:50 pm »

J._McD

  • Guest
Re: Applaud Jacuzzi and Dealer
« Reply #1 on: February 06, 2006, 10:23:14 pm »
Now that is what a dealer is for, to make you life simple and enjoyable.

Hot Tub Forum

Re: Applaud Jacuzzi and Dealer
« Reply #1 on: February 06, 2006, 10:23:14 pm »

 

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