Friar, thank you for your kind words. It means even more coming from a Man of the Cloth.
I have not seen or heard of any recurring problems concerning any of the HS Everwood cabinets with the exception of an occasional panel that might come loose from time to time. Your dealer sounds like he is taking care of you as he should. Keep us updated if there are any more problems.
Good luck and good tubbing!
Terminator