Its been an interesting week for me. This week I had the first problem with my tub since my dealer closed its doors. I had talked to them once since they closed. As most of you know, I spoke very highly of them and have referred several people there.
When I bought, I bought from the son of the owner. The owner had this store for many years. It was within weeks of that the father retired and sold the business to his son and friend. I guess that is where the problem started.
As many of you will remember this was Columbus's Dynasty dealer. This summer I stopped in for chemicals and they were closed. They had a sign up that Dynasty was refusing to ship to them and all orders would be made good. (This was also on thier website.) Then Royal Spas of Indianapolis took their place at the Ohio State Fair. The owners of The Hot tub store said they were going to try to reopen as a Royal Dealer, but now I see the building is cleaned out and up for lease.
Well, my tub failed this week (see other thread) and Dynasty seems to be taking care of me, but while posting messages on here last night I saw a news report that the local Attorney General is filing charges against the two owners (They named them) In fair reporting they did mention the store had been around a long time and interviewed a guy who was buying his second tub from them and he had lost $7000
