Welcome to our forum.
A dealer in St Louis said to never buy a tub unless it was ISO 9001 certified. šIf it wasn't then it does not have a good manufacturing process.
Can anyone clarify this? I was told that hot spring does not have a spa bottom.(plastic) I was also told that they don't allow the customer to be able to see the actual temp of the tub just what you set it for. Does it have a temp reading
A dealer in St Louis said to never buy a tub unless it was ISO 9001 certified. If it wasn't then it does not have a good manufacturing process.
That dealer would be incorrect. It just means they are building them the same way based on a proccess they've determined is best for them. Show me a manufacturer that doesn't...Steve
Exactly ...it does not make them good (ISO 9001) ...it just means they build them repetitively. Simple fact is it is a marketing tool, make no mistake that in the end is its sole purpose,
spatech ....Agreed about the fact you know what you are building is the same thing and that is always good. But the reality is if you are ETL or UL approved than you will accomplish the very same thing. You can not make a change without resubmitting for approval. ISO 9001 is a good thing but its purpose was take a company and I will promise that they come to a company say like Watkins and present their program and tell them about the marketing benefits of it. If you are a reputable company and you are maintaining records and building repetitively already as most efficiently minded company's are, it might makes sense for you to join since you can use it your marketing as will ISO 9001 but you pay a fee and the fee is all for marketing and that is how they make their money and surprise surprise it is not different than what JD POWERS does, they are not far from Chas I have been to their offices and it for most part again is a large marketing program.....but ISO 9001 in and of its self does very little to assure you a good product, they are are not about build quality just the repetitive steps during the build process.
I'm wish the display would show "set" and "actual" but to be honest, it's not an issue at all. This shouldn't carry much weight on your decision. The bottom of the tub is wood, not plastic and once again it's fine.