Welcome to our forum.
Just because I like the feel of one spa over another does that make it the best spa? (I say no).
If a local company sells an inferior product but has a great track record of servicing the problems should that a reason to buy a spa from them (again No)
If a customer says they are looking at line A, B and C. and want advice on what will work best in a cold climate. "Wet test and service record" is not an answer.
I hear clapping, a lot of clapping for steve.Just wish more consumers were "educated consumers." Their numbers are growing. With more of them, it wil be much more difficult for the silver-tongued salesmen selling spas from dirty warehouses with broken window to find a sucker. Unfortuneately, they're still born about every minute.
Untill a year ago one of the lines we offered in our store was a brand called "Phoenix". It was a "lower" line but since it had a LOT of power many people said that it felt slightly better than some of the higher quality lines we carried. Using the logic of many on this board "Phoenis" was the best choice.
While I believe dealer service is an important factor to consider, I think we are in agreement insofar as I don't believe this consideration is a top priority compared to comfort and massage experience. My personal set of priorities is to first pick the top spas I would consider buying, and then determine which dealer I want to do business with.
OK seriously, I think there are many good points made here. Micah, I have always believed that the wet test was to find the best fit overall for the customer not just one particlular feature. ie can they sit in the lounger without foating, or do those neck jets hurt etc...
How does a person foat? Does it hurt? Does it smell? Can they get sucked into the filter?Inquiring minds want to know!!