What's the Best Hot Tub

Author Topic: Update on my dealer  (Read 2966 times)

wmccall

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Update on my dealer
« on: September 14, 2005, 03:11:44 pm »
For those interested here is an update on the saga with my dealer.

http://www.thehottubstore.net/

For those of you not interested, well, I don't have anything for you.


The site does say gives us your experience with Dynasty, good and bad, I sent a good report.

Member since 2003.  Owner Dynasty Excalibur 2003-2012.   Sundance Majesta from 2012-current

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Update on my dealer
« on: September 14, 2005, 03:11:44 pm »

Brewman

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Re: Update on my dealer
« Reply #1 on: September 14, 2005, 03:30:34 pm »
I wasn't following your saga earlier on.

Why is this dealer suing Dyansty Spas?

Brewman

wmccall

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Re: Update on my dealer
« Reply #2 on: September 14, 2005, 04:04:41 pm »
Quote
I wasn't following your saga earlier on.

Why is this dealer suing Dyansty Spas?



Disclaimer - I am trying to stay nuetral and objective.

My Dynasty tub has performed well and we continue to enjoy it nightly.  The dealer has been great to me as well.  

Recently it is reported that the dealer started requiring more cash, as much as 100% up front to order a spa. I only had to put 10% down on mine in 2/03.  

Suddenly the store closed its doors and people with deposits were left hanging.  The store claimed that Dynasty stopped shipping, delayed shipments and gave tubs away to other dealers.  The store claimed this happened while they were in the process of changing their credit line and that they fully intended to remain in business.  But soon after they locked the doors and vacated the premesis.  Dynasty dropped them as a dealer this summer.

I called Dynasty in August and verified that they had my warranty info and the warranty is still in place.  Not sure what I will do for service.
Member since 2003.  Owner Dynasty Excalibur 2003-2012.   Sundance Majesta from 2012-current

Brewman

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Re: Update on my dealer
« Reply #3 on: September 14, 2005, 04:09:38 pm »
Thanks for sharing.

Hopefully, should you need warranty work, Dynasty will work with you on that.   Wonder if anyone in your area will pick up the brand?
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wmccall

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Re: Update on my dealer
« Reply #4 on: September 14, 2005, 04:27:01 pm »
Quote
Thanks for sharing.

Hopefully, should you need warranty work, Dynasty will work with you on that.   Wonder if anyone in your area will pick up the brand?



We will see I guess.  I did a service call today and the guy is a  Spatech for LA spas and they are opening a new store about 5 miles from me.  
Member since 2003.  Owner Dynasty Excalibur 2003-2012.   Sundance Majesta from 2012-current

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Re: Update on my dealer
« Reply #4 on: September 14, 2005, 04:27:01 pm »

 

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