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I recently had one where a lady called and said she had poor jet pressure on a new spa. Knowing that she had recently thrown a party for her kids I asked all of the normal questions about filter cleaning and such....I also asked if there was a chance that the filters were ever pulled while the pumps ran and something possibly got stuck in the pump? She was adamant that this could not have happened.When I got to the house and pulled the pump union off I could feel something stuck in the impellor...She was hanging over my shoulder as I was doing this and asked if it felt like a sample packet of Eucalyptus Spa scent (which it was) so I asked if she had lost a Eucalyptus packet while the filters where out and she said “No I was just wondering if it felt like thatâ€! Then she was frustrated when I charged her a service call!
After we sent a service tech, we added a new question:"Are all of your jets closed?"Kids were in the tub and turned every single jet off.
I had a customer wet test one of my spas the other day, and he had to borrow one of our loaner bathing suits that we keep at the store. Â He chose the white addidas suit and hopped in the tub. Â It just so happens that this particular suit does not have one of those inner linings like a normal bathing suit. Â needless to say, when he got out of the spa, he looked like he had the ass of neandrathol man. Â The silloet(spelling) of a males genitalia does not help at the closing table, or at least it doesn't for this male! Â I no longer have that white bathing suit. Â It was worse than a speedo!
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Had another customer one time come in to do a test soak during business hours. Â She was a very petite, pretty lady in her late 40's. Â She was concerned about going from the changing room to the mood room in her bathing suit. Â I assured her that it would not be a problem as I had a nice terry cloth robe she could wear to get in the tub.She put the robe on in the changing room, came out, and I walked her to the mood room and closed the curtain. Â After a few minutes, I went to check on her.I quickly had to turn and leave to keep from falling on the floor laughing. Â Sure enough, there she sat neck deep in the spa with the robe on.Once I regained my composure enough to go back, she was ready to get out but couldn't. Â The robe had soaked up so much water that she couldn't stand up! Â When I helped her out, I realized she was butt-nekkid underneath.I held her up as best as I could and helped her to the changing room. Â She dried off, bought the spa, and left. Â When I picked up the robe off the floor, I bet it weighed 30 pounds!Terminator