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Very true Doc!Which brings me to ask, Is there any non-major dealers that look after their customers and provide great warranty service?Of course there is... Steve
When I was buying my Cal SPa I was shown a 5 year warrantee that it turns out was only offered on custom ordered spas. If one was to choose one of the pre-specified factory option packages (the pricing GREATLY encouraged this) the warrantee became only 1 year.And as they say it is not what they say they will cover but what they actually do cover - they have a deal where they (Cal Spa) requires #6 AWG wire for the ground wire. Nobody makes cable that way (they use 3 #6AWG with a #*AWG ground wire) so they know that your electrician will not want to do it and charge MUCH more. It requires individual wires and conduit for the entire run. Don't do it there goes your warranty.Their controller manufacturer thinks it is stupid, my BSEE degree tells me it is not needed and my father - who is one of the world's leading authority on Power SUpply Design does not see the need for this requirement.I guess they want you to disregard this meaningless and expensive requirement so that they can void your warranty.