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Drewstar, you mentioned you wanted to go over cover lift install with them. Did they not install the cover lift for you? I would think this would be done as part of the intital set up. Just wondering.
I was wondering about that, also, but didn't get back to it to comment... I'd have no problem doing it myself, mechanically, either, but could also be a little leery about where exactly to drill holes. They've done it a thousand times, and would be responsible if it went wrong or affected anything else, why wasn't it part of the deal?Strange, I think.
Yes, that would be my concern as well. If you hit a wire or worse case scenario drill into a plumbing line, who is going to fix it? My lifter was installed by the HS people who delivered my spa. I just thought it was all part of the deal when you buy a lifter along with your initial purchase. I could see maybe having to do it yourself if you decided to add it down the road but if it is part of your inital delivery I would expect them to install it. How do some of you dealers on here handle it? Do you install the lifter if it is purchased with the origianl purchase?
Probably to limit thier liability. They outsourced thier delivery too.
I doubt it too. You should be fine but you may want to confirm(like you suggested) what size drill bit to use and to what depth you should drill the holes.
Leisure, that is exactly the service I received and sort of why I was shocked that Drewstar has to install his own lifter.Drewstar, its not the size of the bit but the motion ...oh never mind ...LOL
[I was gonna offer some witty drill bit comment, but I think that's been covered... ]As for this whole lifter situation, I can't believe that these people gave you the lifter and said 'here, install it'. Sundance's warranty (for one) says pretty plainly that any repairs/alterations (and a lifter install could be construed as such) by non-SD-authorized folks (such as the owner.. ) make you responsible for the results thereof (See the last line, in particular.)Here's part of the current 880 warrranty Exclusions section:This Limited Warranty is void if Sundance Spas, Inc. or its designated representative determines that the Sundance spa has been subjected to alteration, neglect, misuse or abuse; if any repairs have been attempted by anyone other than Sundance Spas, Inc. or its designated representative; or if failure is cause by accident, acts of God or other causes beyond the control of Sundance Spas, Inc. Neglect, misuse and abuse include any installation, operation or maintenance of the spa other than in accordance with the instructions contained in the owner’s manual provided with the spa, including (but not limited to) the failure to maintain proper water chemistry and chemical balance and the use of abrasive or improper cleaners. This Limited Warranty does not provide coverage for the insulating cover, any item attached to, or installed on, the spa after the date of manufacture, or for gaining access to any component for repair or replacement. The spa owner accepts liability for repair work performed by anyone other than a designated Sundance Spas, Inc. representative. Besides all of which, if I pay $x,xxx for a spa, I expect it in my yard in perfect condition, with all accessories in place, where I wanted it, complete with any training that I needed (chems, features, etc.).I sure hope this is not normal industry practice, and it doesn't seem so from what I see here on this board!