How many people, like my self who exhibit "dealer loyalty" think that also means buying chemicals from them? I think if you asked my dealer, and I've heard the owners say that I am one of their best customers and contribute to their business substancially, but I seldom buy chemicals there. In fact, they were very interested to know that I was paying less for Dichlor at the Hot Springs dealer up the street than what he could buy it for. Now that may be $3 or $4 cheaper, but I'm not that dumb, that if I am already at my dealer I'll save that much in gas, or shipping to get something I need while I'm there. My dealer, as happy as I am with the tub sale, and service has changed brands of chemicals several times the last few years looking for a better bottom line. I however, being the loyal type, have develped a loyalty to particular brands of chemicals that have worked well for me.