Welcome to our forum.
Overzealous marketing? Maybe. The way I see it is that Arctic hot tubs are truly built for harsh Canadian winters and everybody knows that Canada has much worse winters than the U.S. I can see why Arctic gets a bad name on this forum. It looks bad in everyones eyes when you have a smart alec Arctic rep posting from time to time when it is convenient to do so. No argument there. But I still maintain that Arctic builds a very solid product. As far as the cover goes, is there anyone on this forum who wouldn't want a cover that doesn't get waterlogged, retains heat and is stronger than it needs to be? In other words, if your cover didn't wear out, would you complain about it? I think not.
I never said, the covers will never get water logged. Steve you love to try to twist everything by wording to make your points, which probly makes you a good salesman, but very frustrating to debate with. The covers are molded not cut like all other covers that I am aware of. This does PROLONG the life of the cover,
I did not say it in that context nor do I sell the cover under the pretext that the cover will never under any circumstance get waterlogged.