jaxxon,
I bought my LSX from Spa Warehouse. I live in the Tallahassee area about 200 miles north. At the time I bought, they were the closest MS dealer. They delivered and setup and, since the tub has been issue free since July, '04, I haven't had a chance to test their warranty service, though a new MS dealer has opened in Tallahassee who said he would be glad to service my tub. Brent Trump is the owner....a very nice guy. I'll pm you with more details.