Welcome to our forum.
First, I guess you need to know I am a dealer and you seem to have a chip on your shoulder about dealers. I stand to benefit absolutely nothing in answering you question, and because you say you need to make informed decisions, I would suppose a dealers point of view would be important to you.You say "they are the only game in town and they have 8 stores". There is something not right with that statement. They wanted to "close the day I walked in", that is what they are in business for.You started with a salesman and ended up with the manager, going from $10,500 to $9,100, you don't trust them, and you put a deposit down on Saturday to purchase and now you want us to tell you how you can feel good about your decision.Given all this time for your research, it does not seem you have developed a very good relationship with the dealer if you smell a rat here.It also seems, you want the cheapest price possible, but need to know that you're not getting screwed, while it seems to me you have been haggeling for a number of weeks, have come to a decision, but fear being cheated.If the spa is an '05, what difference does it make it has a full warranty, it has been water tested, it is subject to your inspection, you must accept it and pay your balance, and then you will rely on this organization for all of your assistance and support which I am sure you will expect to be free.The factory wrap will look like a factory wrap, if it is re-wrapped it willl look like a re-wrap. This will NOT chage anything about the spa ONLY your preception of the spa. When you buy a vehicle with 47 miles on the odometer, how does that change the car I feel that you are an untrusting person and considering the amount of money involved, I do know how you feel. But, it seems you don't trust these people, and maybe the feeling is mutual. How do they feel about you? We are all here to help, if we can, but I agree with Wisoki, what difference does it make, but you challenge him and suspect him to be a dealer. How would you expect a spa shopper, buying their first spa to answer you question My personal, dealer, feeling is that you have purchased a very good product, are very much concerned with this being the right decision, and you fear what looms in the future. We are all very comfortable with your choice of selection, you have some reservations. None of us know what looms in the future, but we would all be comfortable with your selection of choice.NOW, relax and get ready to get into Hot Water, your gonna love it, and I think it's gonna relieve a lot of tension in your life.
The dealers here are missing the point. What drober is asking is, to be told the truth from the start. If it is new in the wrapper it is new, if it is a wet demo drober wants to know that, if it was a dry demo then tell drober that from the start. Confidence is built by truth from the start of the dealings. No statements from a dealer should change after the deal is made
Wow. I have to give that some thought. Unwrap the tub at the warehouse. No, I would be scared to death that my guys would scratch the life out of it as they go into the yard. With the price of land here in CA, sideyards are narrow. With the fact that this is actually an irrigated desert, thorny bushes are very popular. Put those together, and you understand why we leave the tubs unwrapped until they land.BTW - the HS wrapping comes off like this: First look for three or four labels, one close to the center of each side. They should have the serial number of the spa on them. One or two may blow off or fold up if they go down the road on an open trailer.The outside layer of shrink wrap is clear, and you can seen through to a layer of white paper with the HotSpring logos in blue and some of the product statments, like: "best backed spa" or "underwater symphony," etc.Directly behind that is a layer of cardboard.The top of the tub should have a large, one-piece sheet of heavy, white plastic, covered with more of the clear shrink wrap.Finally, on the inside should be another single sheet of clear plastic over the top, but this shett is far thinner than the white one.
BTW - the HS wrapping comes off like this: First look for three or four labels, one close to the center of each side. They should have the serial number of the spa on them. One or two may blow off or fold up if they go down the road on an open trailer.The outside layer of shrink wrap is clear, and you can seen through to a layer of white paper with the HotSpring logos in blue and some of the product statments, like: "best backed spa" or "underwater symphony," etc.Directly behind that is a layer of cardboard.The top of the tub should have a large, one-piece sheet of heavy, white plastic, covered with more of the clear shrink wrap.Finally, on the inside should be another single sheet of clear plastic over the top, but this shett is far thinner than the white one.
I have posted many times in other threads how impressed I was with how nice and accommodating the dealer was with me through the whole deal.
I dunno...maybe I took "is very high pressure sales", "I believe he made this up just to make sure I did not walk again", "they tried to screw me on price from day one" out of context? And now it's "I have posted many times in other threads how impressed I was with how nice and accommodating the dealer was with me through the whole deal." I don't mind tellin ya I'm a bit confused and I'm guessing I'm not the only one!Sounds like a blissful transaction to me! Steve
Whoa, you hit it right on the head Steve! I was wondering if anyone would bring this up. I am just lowly owner of a spa service company, but if I was in the business of selling spas, I think that I would have been the one to run in this situation! It has taken me years to get to the point of realizing there are some customers you just can't satisfy, and everyone would be better off to end the relationship before it begins. Just one persons opinion.
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Topic: HS Dealers is it a Floor Model or New? (Read 10569 times)
