Welcome to our forum.
Jay,Great advice from everyone. In response to your last question. NO. Dealers are only required to service what they have sold.
So if you move you have voided the Warranty !They DON'T HAVE TO REPAIR THE SPA IF THEY ARE A FACTORY DEALER hhhhhhmmmmm
I personaly agree with you 100%. With just about every other major product I research and purchase, I find it easy to get each store's lowest price and then make the purchase based on the lowest price I find. Spa dealers are the exception. The industry seems to put major premiums on customer service because, not all dealers are equal on this front. However, as a consumer I don't agree with this...I want the best that I can get. I'm not looking for perfection, but just the best value for what is out there, and dispite what the dealers think, customer service is but one part of it. Good customer service, a friendly sales staff and good after service shouldn't be a justification for a higher end prices...It should be included. If you think I'm out to lunch, look around, most other competative markets, these things come standard...and not a reason to justify higher prices. .