Master Spa "Super Sale"

[stuart]

Since several people have seen these shows and several people myself included have stated that they don't occur in our local area. So is this an optional thing encouraged by Master Spa, or is this a technique dreamed up by a few dealers?

Master does not "demand" any dealer to follow any of their sales programs including the CashBack vouchers however, your participation puts you in better standing politically!

One thing I will say for the Master team, they really do know how to sell spas but I don't always agree with the ethics of their choices.

Master Spas themselves seem to follow the guy that works for them that I mentioned..... He is just a rep but is responsible for more of their sales program than anyone.

[spaguyohio]

Ive been to so called home shows, where other dealers were there (Spa Depot brand, Jacuzzi, SUndance, Coast ) and did get to look at various brands. Ive also seen other manufacturers do the same thing, where only their spas were available to purchase. HS dealer locally does it here all the time, has two stores and goes to set up at the malls he is close to, calling it spa mega-show - so big we had to use two malls!

Personally, I do own a MS. Didnt buy at the shows though. I just think theyve found a niche way of selling their product, as others do in the spa business or any other industry.

[stuart]

In light of the topic Mendo started on the Master spa sales I thought I would bump this up.

This is the topic that mowgli and I had somewhat of a debate and then what I feared would happen to him did....

One of the biggest fans of Master on this site is WindSurfDawg. Windy is a prime example of the fact that the product can be sold on it's own merits and does not need deceptive tactics and consumer games. His spa has been great for him and I'm sure others but the company seems to follow the lead of a less than ethical person heading up the sales end.

BTW, Windy is not some uneducated guy from a back alley somewhere but an intelligent and canny shopper so you can draw your own conclusions about the quality of the product. My problem is that the issues arising from how the company handles their sales and customer relationships might outweigh ownership of a Master nationwide. I think the factor that can tip the scales to the positive in this case for Master would be the quality of dealership. Obviously when you hear stories like Windy's you have to know that Master also has some good and reputable dealers out there.

I would say that in the case of Master your much better buying from a showroom than from a show so that you can build that dealer relationship first hand and not be caught up in their show team circle!!

[Drifter]

As a happy Master Spa owner I simply don't understand what all this bashing is about. I live in NJ and follow the "home shows" fairly regularly and have never heard of such an event. (I'm not saying they don't do that) I did however see a Sundance "Factory sale" at a closed gas station with factory reps. on hand and about 10-15 spas. They tried to hard sell me (I thought I was moving so I was looking into possibility of another spa). I understood their purpose. The Price they offered me was above the one the actual Sundance Dealer, (3 miles away)  had quoted me 3 months earlier. That dealer was extremely reputable (I had also visited him during my 1st researching for a Spa) and I would have gladly bought from him if I thought the Sundance was as good a product as Master was.
       Face it Master makes a great product! For the money I spent I never have to decide which seats get therapy and which don't (No diverter valves). I've had one jet break in the 18 months I've owned my spa and Master sent me a box of 3 new ones! The spa has plenty of jet power (more than HS for example) and is a good product. My utility bills haven't risen that much and I've enjoyed using it.
      It seems like you guys can't wait to complain about this product. As I see it Master is 3rd in line (in sales) behind Sundance and HS and it's making everyone nervous.  Well go ahead.......I don't know anything and my spa is a piece of junk.........tell me something I haven't heard before.

[stuart]

I would love to know what third line in sales your talking about Drifter? I wasn't aware that any of the industry numbers have been posted by any reputable trade organization?

The only way that you could really tell who was selling or producing the most spas would be to find out from the acrylic manufactures who was ordering the most from them and this number would not include specialty materials like those used by D1 and HotSpring.

[Mendocino101]

Drifter

Are you high on something....please go back and read the threads...and please show me where someone is bashing the spa Master builds....seems to be people are not happy about their marketing but no one is bagging on the spas....I think most people have gone out of there way to say the spas are fine....not having a diverter value in spa is not unique to Master by the way but I am glad it makes you happy....I am unsure as to why you try and make this into people picking on Master.. No one is out there bashing the spas but again twisting and turning of things seems to be the Master way so why would someone who owns one be any different....

[poolboy34]

And the gloves come off...................

I must say, out of all of the spa owners who contribute to this forum on a regular basis that those that own a master spa product are very loyal and passionate about what they own.  This is something that should be welcome, b/c it means that you are satisfied with your purchase and very happy with the product.   Where the problem lies is when we try to point out things about the Master Spas as a COMPANY from purerly a marketing and sales tactics aspect everyone seems to think that we are bashing the PRODUCT, when in fact we aren't.  

Another point that should be made is this statement of Master Spa being third in sales in the industry???  where did this fact come from???  I personally find it hard to believe that a company that does not have dealers all over the country is out selling those manufacturers who have established dealers in every state.  Most people aren't going to argue that Watkins and Sundance/Jacuzzi are 1-2 in sales, but after them it gets a lil murky, but it's a safe bet that Marquis, Dimension One, & Cal Spas can't be all that far behind in terms of sales.  Is master in the top ten for sales??? Absolutely, Number 3???  That's highly disputable.  

[stuart]

BTW, the last time I looked the LSX, the 1050, the LS557 and all of the DownEast line used diverters in addition to every spa with a waterfall or waterfall pillow have diverters on them. I think diverters are quite common on the Master products...

[Mendocino101]

You know the coupon I posted the link to in the other thread......here is what you get for it...I pasted.....it...by the way I choose Hot Springs as the Brand I was looking for.....but here is what you coupon was for

POOL AND SPA
SHOW
 
Present this Coupon at the

Spa Pool and Patio Show
&
Health, Fitness & Travel Show

January 7, 8 & 9



And recieve
a
Value Package with purchase from the Master Spas Booth

To Windsurf.....

Truly and with all sincerity I am very happy for you and that you like your spa the way that you do...I hope that it gives you great service for many years to come....these posts were never intended to take away from the Spa Master builds.....but it started with a Master dealer who claimed to be the largest in his area telling absolute lies about another line....and it turned into some of the things that Master does to promote their spas.....again I do not think you will find anyone here Saying they build a poor spa....but the shows are something they do and in "my experience" with them, they were misleading......I wish you the best Dog.......enjoy your Hot water....

[spahappy]

DAAAAD! The boys are fighting again!!!

[Steve]

Come on Chas....let's jump into this one!

Good to see we're all pumped and ready for spring!

One day when we actually do a WTB reunion and all get together, it will have to have an altimate fighting challenge theme I'm thinking!

Steve - Geko Roman Wrestler & kick boxing specialist (not to be confused with the looney toon nutcase specialist )

[windsurfdog]

bubba stu,
You are "da man"....peeling red head and all!  Thanks for the kind comments....
And you are right on the money (as usual   regarding the diverters.  My LSX has two.....one that diverts between the foot jets and the lounger jets....another that diverts between the whirlpool jets in the Xtreme seat and the other therapy jets in the Xtreme seat.  I find both diverters to be very suitable and I don't feel them to offer any compromise.  The waterfall controllers don't really divert--they just diminsh/shutoff the flow to the waterfalls.  

Mendo,
You too are "da man".....I'm sorry that your MS experiences have turned you away from the line in much the same way that, I'm sure, there are many happy Sundance owners who are sorry that my experiences with an inept Sundance dealer turned me away from the line.  Sundance makes a great spa but, for individual consumers, like you and I, it's only as good as the retailers who hawk it.....and the same goes for MS and any other spa.
Yeah, I filled out the coupon and got the same result as you....even more evidence that this is a Master Spa centric show with that value pack waiting for me at their booth.....oooo, I can hardly wait.....I'll have to put on my Fred McMurray ("My Three Sons") mask since that's the name I used on the coupon!  And some poor schmuck with an email address of fm9999@aol.com is probably gonna get bombarded with spa-m.

[stuart]

 And some poor schmuck with an email address of fm9999@aol.com is probably gonna get bombarded with spa-m.

Hey wait a minuet! That's my other email address

[Mendocino101]

lol...gee Stuart I thought I was the only who thought of you and schmuck at the same time...lol...just teasing....you are da man....

[stuart]

lol...gee Stuart I thought I was the only who thought of you and schmuck at the same time...lol...just teasing....you are da man....

Man....The abuse I take here! I could walk out and talk to my crew if I wanted this abuse!!