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When I think of Caldera I think of the adage :THE BITTERNESS OF POOR QUALITY REMAINS LONG AFTER THE SWEETNESS OF A LOW PRICE IS FORGOTTENWhy buy a second rate spa?Why dosen't Watkins promote and embrace Caldera?
Talked to Caldera HQ today and they said that in the event of this dealer going under/away, they would find service folks, independent people, if needed, to service the Caldera. Any specific dealer/customer agreements even if written in the contract, would not be held up with a new service operation, such as no trip charges stated in the contract, etc. The warranty covers parts and labor - that's it. They did give say that he has made orders, etc - nothing fancy. I asked for the next closest dealer and he was about 45-1 hour away been in business with Caldera for 2 years. Just wanted to get you the feedback that I received. Smarty
There are much better spas in that price range, namely Sundance. How could anyone possibly shop Sundance and then think Caldera was a better choice You will never get the comfort, performance and reliabilty from a Caldera that you get from a Sundance. Smarty should put on his thinking cap!!!
Chas,I guess Watkins is now allowing Caldera to be handled by the Hot Spring dealer.
Don't you think it will be a little confusing to the prospect when the Watkins dealer has both of these lines on the same floor? How would they be positioned? You don't want to say, "this is our high end and this is not". Any thoughts...