Welcome to our forum.
I plan to call Caldera HQ and get their take on it regarding warranties, service, etc. Not sure if they would be willing to shed any light on our concerns,, but worth a shot, right?
Caldera is a nitch spa anyway. Hot Springs puts them out for customers with a tight budget.
lori,I think what surf is trying to say is that the Caldera line doesn't get the respect that the PARENT spa, hot springs does.I personally don't think Masco has given this line alot of attention either. That doesn't say it is not a worthy spa line, but they don't market it like the Hot Spring. I don't feel that there was any bashing, remember, we each have our own opinion.
Chas,I guess Watkins is now allowing Caldera to be handled by the Hot Spring dealer. Don't you think it will be a little confusing to the prospect when the Watkins dealer has both of these lines on the same floor? How would they be positioned? You don't want to say, "this is our high end and this is not". Any thoughts...