Welcome to our forum.
Brewman, Well, it's not working if that is what he is trying to do. He wanted to charge for mileage AND processing the paperwork which would be approx. $93.00 total. I think that is unreasonable.
Now Arctic, Coast, and Cal Spa dealers wouldnt tell me till AFTER I put money down on a spa. Something very shaddy there. One dealer told me his service area is 20 miles period. If you bought from him and need work and live further away, find another technician.