Welcome to our forum.
I started in this business with LA and have followed them throughout their history from A & H Equipment to the new owners group and although I'm happy that you have had a good experience with your spa I will adamantly stand behind the fact that other than they both have hot water and jets, there is no comparison between the two for engineering, performance, reliability, history and many other things. Just so you know, I don't sell HotSpring nor do I like them as much as what I do sell however it's my opinion that they are leaps and bounds above LA. So you also know, my opinion is based off of many, many years of dealing with both brands, owning both brands, selling both brands and servicing both brands. Now that I sell neither it matters little to me what most people think of them, I just can't feel good about the comparison being anywhere close......
What are the issues with the La Spa waranty. We have wet tested D1, HS,Marquis, Thermospa, LA, Cal, PDC and Master, and so far LA has felt the best. We liked the therapy seat, although D1's lounger and adjustable neck jets are great.