I have been thinking about this whole R1, R2, etc. Jet Insert Issue and I am wondering why Beachcomber did not just come out and contact those customers who own these tubs with the defective jets and had them replaced in the first place.
I am sure that there are some records out there that could trace back those who purchased which tub, based on serial numbers, etc. Especially if it was affecting tubs from 2002 and 2003.
I know there are a lot of people out there putting up with this, and not even realizing that there is a proper fix for this annoying problem. :-/ :-/ :-/
But then I guess it is not only a problem that affects Beachcomber tubs exclusively. Sounds like a Waterway mess up.
People work hard for their money and when they choose to buy something of significant value, I feel that the manufacturer should ensure that their customers are taken care of to the best of their abilities as much as possible.
This includes going that extra mile to make sure that their customers remain happy with their purchase, not only 1 week, 6 months, 1 year, 2 years after their investment.
Some people may have had better luck than I, but I think there is always room for improvement.
I just think that things like this should be handled better.