Welcome to our forum.
Jason,Store Manager for a D-1 & Caldera Dealer
They didn't come in pink. More later - on my way to dinner with a beautiful lady.
It's really quite ironic though.............all of us sell a product either made by Watkins, Jacuzzi, D-1, coleman or Marquis.........and none of us bad mouth our competitors products. At both D-1's and Watkin's sales training seminars they stress this. I'd really like to go through the sales seminars for arctic, coast, cal, and master to see how the other guys train their dealers to sell their product.Jason,Store Manager for a D-1 & Caldera Dealer
One thing I do cringe a bit about is the title of the post.... Most of us have to overcome the used car persona that companies like Calspa and Arctic has given the industry. The words dealer might lie in a topic sentence has a subliminal effect on a new shoppers phsyci that might put up some road blocks in shopping. Might I suggest something like:SITUATION DEALERS/MANUFACTURES MIGHT DISAGREE Otherwise I think this is a good topic....
We used to sell Beachcomber. We switched this year. The list of reasons is long and political. We dont give the whole story to the customer, nor will I give it here. I will share what I feel I can without bashing them.In cronalogical order:1. Beachcomber issues a 5% price increase for 2004. No product improvements.2. Beachcomber changes how you can order spas. No longer is Protec availible unless you buy an LE model3. Beachcomber changed their discount structure. In order to receive volume rebates a dealer must now sell Beachcomber branded chemicals (with 1500+ SpaGuard customers this is really tough to swallow)4. Beachcomber goes on strike for over 2 months, we bring in D-1. At the end of the strike Beachcomber says that we can't sell both and force us to make a choice. We chose D-1, then added Coleman.We did continue to service our existing warranty customers until Beachcomber terminates our relationship forcing our customers to get service from a neigboring city.Beachcomber has lost 10+ dealers in Canada's most populous proviunce this year. From what I understand it is much worse in the US