when you shop its almost comical. I mean every salesperson is telling you that their spa is the best. Their spa is more efficient, more durable, longer lasting, better warranty, better service staff, etc. When you are on a JURY, its the same, both sides claim to be in the right, neither is guilty and both lawyers seem to tell good stories with great points made. The best wau to make the right decisions is to have the salesman show proof that they are the best! Like a jury, you need proof to make a decision on a case! when they state they are efficient, ask if they guarantee it!, when they say they are more durable, ask to speak to one of their customers whose owned the product for fifteen plus years! when they say their warranty is better, dont listen to the number of years, GET A COPY OF THE WRITTEN WARRANTY! Look at the limitations, exclusions, pro-rated charges, deductables, ask about trip fees and house call charges. The main point I am making is that all companies are stating the same thing, but few companies can prove that what they say is true. The next time you shop. I DARE YOU TO GET A COPY OF A WRITTEN WARRANTY! VERY FEW COMPANIES WILL LET YOU READ IT! WHAT ARE THEY HIDING? Dont be fooled by "The Salesman Said".Again if something sounds to good to be true, or if the salesman says his spa is the same as the one you are looking at for half the price, its probably a scam.