I have a bottle of each. My new tub came with a free bottle of Silk Balance and I bought a bottle of Serum Total Maintenance. I love ahh some and suspect their regular care product (Serum Total Maintenance) will be great. I’m not familiar with Silk Balance.
It seems like each product claims to do similar things. Anyone have experience with these products? I want something that helps prevent biofilm buildup, but more important, I like water conditioners. I’m a bit sensitive to chlorine and products that help water feel softer or more moisturizing are helpful.