Hi all,
Went out to put chemicals in the hot tub the other day and it was completely dead. It's a Master Spas Getaway Ocho Rios SE plug-and-play that we are plugging into an electrical outlet in the shed in our backyard. It's a new tub that we bought in September 2021 and we have already had a GFCI cord go bad and this same issue of it being dead happened not too long ago as well. That time it magically started working after I started unplugging various components and seeing if it would power on and then it continued to power on as I plugged them all back in. This time that is not happening. I've also tried replacing the 30A fuse to no avail.
After inspecting the circuit board, I am starting to wonder if it's not set up properly for a 120v plug. However, I'm not even close to an electrician so I could be way off, but I also may be onto something. Here are the reasons I believe so:
1. The manual states that the A10 switch on the switchbank should be in the up position for 120v. Here is a screenshot of that:
2. Here is what my switchbank looks like:
3. Here is my power cord connection to the circuit board. Is that "white" cord supposed to actually be white? Does it look fried or is that normal?
Is there anything else I could try to figure out what is preventing the spa from getting power? The GFCI head on the cord appears to be getting power as it has a power indicator light that is lit up. The outlet also works with other appliances.
I do have an extra power cord laying around that I ordered a few months ago and I'm tempted to flip that A10 switch up, install the backup power cord, and see if that works. Thoughts?